Palmer Dodge Chrysler Jeep Ram

Overall very good. Lee Brown did a good job with follow up. Overall very nice dealership to work with. I do believe their finance department could have offered better rates on financing and would have liked a l Overall very nice dealership to work with. I do believe their finance department could have offered better rates on financing and would have liked a little more on trade. Overall process was fine and I love the car I purchased. Lee Brown did a great overall job with follow through. More

Awesome customer service & communication. Very thorough and professional & kind! I appreciate the quotes for other things too. Thank you for being helpful & understanding that many do not understand the “c and professional & kind! I appreciate the quotes for other things too. Thank you for being helpful & understanding that many do not understand the “car lingo” More

I can’t thank Winston and your service team enough for the help with my recent car issue. I will definitely refer to your facility! the help with my recent car issue. I will definitely refer to your facility! More

won't be back Your dealership charged me $166 to diagnose a problem that this dealership cause to my car. Your estimate to fix this the problem was $766, got it fix Your dealership charged me $166 to diagnose a problem that this dealership cause to my car. Your estimate to fix this the problem was $766, got it fixed by someone who knows what they're doing for less than $300. Needless to say I won't be doing business with this dealership again, and I certainly won't be recommending your dealership to anyone. More

Wheel repair warranty I am working on getting everything completed, but the process has been handled very well. I have felt good about the communication and work that has b I am working on getting everything completed, but the process has been handled very well. I have felt good about the communication and work that has been done to ensure that I am happy with the repair. More

Great quick process with purchasing new truck. Richard Bishop and all the financial paperwork prepared once I got to the dealership. Brandon was great also Bishop and all the financial paperwork prepared once I got to the dealership. Brandon was great also More

Amazing service! Every person we came in contact with were so kind and incredible to work with. Steve made our Jeep buying experience one of a kind! were so kind and incredible to work with. Steve made our Jeep buying experience one of a kind! More

Highly recommend! Great customer service! Sean really listed for what I wanted and over exceeded my expectations. Thank you Sean and Eric for making this a stress free experience. I am loving my Jeep Gra listed for what I wanted and over exceeded my expectations. Thank you Sean and Eric for making this a stress free experience. I am loving my Jeep Grand Cherokee! More

fast,Courteous.very professional. Great Customer service! did not have an appointment but they were able to get me in and out ina timely manner. Hiram is very friendly and courteous . Great Customer service! did not have an appointment but they were able to get me in and out ina timely manner. Hiram is very friendly and courteous . Highly recommend you go here for all your Service needs. Prices are very reasonable as well. thanks Gang More

The service department was quick and efficient for the reason I brought it in (routine service). That said, I purchased our Jeep here at Palmer a few years back and have had a rattle in the liftgate area reason I brought it in (routine service). That said, I purchased our Jeep here at Palmer a few years back and have had a rattle in the liftgate area. The service technician humored me and located and indicated it was the attached license plate frame. Many thanks for that! But it didn’t solve the problem. I went home and found some cushioned tape ... from a customer service standpoint, that solution would have been an easy fix for the service department but I had to go home and figure it out. More