Palmer Dodge Chrysler Jeep Ram

We own two Jeep Grand Cherokees. They are numbers 4 and 5. Ever since moving to Roswell, we have been bringing them to Palmer because the service is excellent. It is done in a timely fashion. We are esp 5. Ever since moving to Roswell, we have been bringing them to Palmer because the service is excellent. It is done in a timely fashion. We are especially grateful for Roberto. We recently moved to Canton and were tempted to move to another dealership as we had heard Roberto was no longer at Palmer. However, upon learning he was still in the service department we immediately made the decision to go back. Thank you for your great job. More

Not coming here anymore. Multi point inspection was useless. Jeep at another shop for major repairs. Second time this has happened and it is the last time useless. Jeep at another shop for major repairs. Second time this has happened and it is the last time More

I have a 2011 Jeep and have had it serviced here since I bought it. Service personnel are always professional and helpful. Prices seem reasonable. Work is always done correctly in a reasonable amount of tim bought it. Service personnel are always professional and helpful. Prices seem reasonable. Work is always done correctly in a reasonable amount of time. More

Take my car here mostly for oil changes. Had an engine issue that needed attention. They fixed the engine issue and returned the car. Noticed something was not right so they took the car back to fix it. F issue that needed attention. They fixed the engine issue and returned the car. Noticed something was not right so they took the car back to fix it. Fixed the issue and I’m back on the road. Trustworthy by being honorable. More

Left HID headlight out. Quoted $381 for bulb replacement. Did not accept. Picked car up, bulb and hardware in passenger seat. CAI loose with hoses and sensor disconnected. Ordered new bulb a replacement. Did not accept. Picked car up, bulb and hardware in passenger seat. CAI loose with hoses and sensor disconnected. Ordered new bulb and still didn't work. Found that 20 amp mini fuse was blown. Replaced and now working. I also cleaned the filthy throttle body and reassembled all connectors and hoses. Works great now and spend 5 bucks. What can I say except that the service sucked.. Complaining doesn't help. They don't realize that some people that bring their car in have extensive troubleshooting experience but don't want to do it themselves. We just want an honest reliable service e performed. This won't change anything but I feel better venting. Have a good day! More

Fair deal and worked up multiple options. Responsive through text and email during negotiations. Recommended best route to go to get multiple rebates. Paperwork was easy process. through text and email during negotiations. Recommended best route to go to get multiple rebates. Paperwork was easy process. More

Winston gets a perfect survey from me because he delivered fast quality service and as always with a smile. Most importantly he made sure the little items I wanted addressed taken care of. Thank delivered fast quality service and as always with a smile. Most importantly he made sure the little items I wanted addressed taken care of. Thank you Winston, Tynnetta Rasheed More

Luis Torres was AWESOME! He explained things well and gave us some options on what we should/could choose to complete on this service trip. gave us some options on what we should/could choose to complete on this service trip. More

Korey was the best! This was the 6th time I've purchased a vehicle and BY FAR the best experience I've had in my life! a vehicle and BY FAR the best experience I've had in my life! More

I think Roberto del Campo did a very good job as a service advisor. He explained my issues and addressed my concerns and I have no concern with him. Rather my concern is with the dealership as a who service advisor. He explained my issues and addressed my concerns and I have no concern with him. Rather my concern is with the dealership as a whole. Of the 23 people I counted, only 3 wore masks and no one maintained a 6-foot safety distance. Most staff acted as if we were in the middle of a pandemic. I don't really care of your politics, however, you have clients and you should at least make them feel safe and comfortable. My next car and service will not be with your company. More