Palmer Dodge Chrysler Jeep Ram

The services rep Rich did an outstanding job answering my questions and explaining the service he did when I brought my Jeep Compass in for some engine lights. They fixed the problem well and discovered a co questions and explaining the service he did when I brought my Jeep Compass in for some engine lights. They fixed the problem well and discovered a couple of issues I didn't know was going on. The reason I am only giving 4 of 5 stars is because of the exorbitant cost for services rendered. I knew it wasn't going to be cheap taking it to the dealership but after I got home and checked my bank account, I discovered there was $39 extra surcharge on my receipt for using my credit card and made my jaw drop when I looked at my bank account. I wish this little detail would have been better explained to me before I showed up to pay so I could have brought my checkbook. It really grates on my nerves how these credit card companies tack on extra charges to use their products, and it makes me wished I would have just paid in cash. Other than that, thanks for repairing my vehicle. More

Rich was wonderful! Helpful, kind, and got the job done with the least amount of disruption to our busy lives. Helpful, kind, and got the job done with the least amount of disruption to our busy lives. More

Very reliable and did a great job! Sarah was the best tech! Would definitely recommend. Sarah was the best tech! Would definitely recommend. More

I was in the area because of a medical appointment and stopped by the dealership because I had damaged the splash guard on my Challenger pulling into a friend's unfinished driveway. I showed up without an stopped by the dealership because I had damaged the splash guard on my Challenger pulling into a friend's unfinished driveway. I showed up without an appt but Kimberly and some of her guys took the time to look at it anyway. They gave me their honest appraisal and assured me that if came back first thing the next morning they would get me patched up. So that is what I did. I was very happy with the quality of work and the peace of mind that I left with in terms of no rattling and no low quality parts. I got a chance to check out some of the inventory as well, a lot of nice Hellcats! More than anything I want to thank Kimberly Keyes for hearing me out without the appt, and getting me out of there. More

The service team was efficient and team was courtesy and professional - they understand that customers’ needs! professional - they understand that customers’ needs! More

Easy to book appt. Explained services needed but didn’t try to over sell. Friendly staff and quick turnaround. Explained services needed but didn’t try to over sell. Friendly staff and quick turnaround. More

Good communication, up front pricing matched final bill, work completed on time. Adding words to meet minimum. work completed on time. Adding words to meet minimum. More

Easiest car buying experience ever! Mike was super knowledgeable and so easy to work with. We were in out of the dealership in less than 1 hour. Brandon in the finance department was Mike was super knowledgeable and so easy to work with. We were in out of the dealership in less than 1 hour. Brandon in the finance department was also great to work with, seamless process and did not have to wait at all! This the fourth car I have purchased from Palmer and will continue to come back for future car needs! More

Had a great experience at Palmer Service Department. Recall was done very quickly without any issues. Recall was done very quickly without any issues. More

Rich Kinsey was great to work with, and explained the issues with my shock absorbers in detail! issues with my shock absorbers in detail! More