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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
8,164 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 8,164 reviews

October 21, 2026

Everything was good until my last visit, very disappointing, not really sure where is the disconnect More

by jjbrito1997
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Forgot her name
October 20, 2026

Kim has Excellent customer service. She really took care of me and my Jeep with excellence! I appreciate her! More

by skeewee587
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Kim
October 18, 2026

I had no idea what i was doing. Trying to buy online is very time consuming. But it was ok. Both the dealership and myself kept forgetting or overlooking certain details. But i More

by parsonst62
Recommend Dealer
Yes
Employees Worked With
Casey Cruce
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2026

Service Dept (especially Kimberly Keyes) went above and beyond on my repair. I would highly recommend. More

by byronlanders
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bowen Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Keyes, Nick
October 15, 2026

Excellent service from the whole team! They always take care of my vehicles needs and keep me informed on what services I will need next to keep my Jeep running smoothly! More

by TURPINNICK
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2026

Just an all around great dealership. Great customer service. From setting up an appointment, to getting my car serviced with several recall notices in a day to kind people working ther More

by erin45
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lady (cant remember her name) in service dept
October 13, 2026

Kim is always attentive to my needs. However, I would appreciate a call back on the issue that I have been having my my Wrangler 4xe. More

by jarridlezcano
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kim
Oct 14, 2026 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your feedback, Jarrid! We’re glad to hear Kim is taking great care of you. We appreciate your patience regarding the Wrangler 4xe issue and will make sure to follow up with you soon. Your satisfaction is important to us!

October 11, 2026

Great service, pleasant visit. Had a recall completed. Oil changed and tire rotation. Only thing was air in tires not balanced out. Rear tires moved to front tripped sensor to show More

by WILLY0344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Oct 12, 2026 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your positive feedback! We're glad to hear you had a pleasant visit and appreciate your understanding regarding the tire pressure issue. We’ll make sure to address that to enhance our service. Looking forward to seeing you again soon!

October 09, 2026

They did a GREAT job. They worked with me every step of the way. Very knowledgeable. More

by s_w
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. Looking forward to seeing you again!

October 09, 2026

Poor service, not happy with cost, assessment, or recommended items for replacement. When challenged on what was wrong, the tech changed their story. We were so unhappy with the vehicle and the ser More

by jconnell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamal Diamond
Oct 14, 2026 -

Palmer Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience. Your feedback is important to us, and we take it seriously. We strive for transparency and quality service. Please know we’re working to improve and would appreciate the chance to make things right in the future. Thank you for sharing your thoughts. Sincerely, David Keller, Service Manager, service@palmerdcj.com