Palmer Dodge Chrysler Jeep Ram

Erol was great. The process was easy and transparent. Great communication, attention to detail, and overall service. The process was easy and transparent. Great communication, attention to detail, and overall service. More

Quick and concise service. Great Customer support. Car was ready in a very timely manner. Great Customer support. Car was ready in a very timely manner. More

Great service. Overall very happy and service was completed quicker than expected. I am pleased and will return to this location. Overall very happy and service was completed quicker than expected. I am pleased and will return to this location. More

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M. More

They have the most professional staff. The location is very clean and the snacks are delicious. The location is very clean and the snacks are delicious. More

My service advisor Kimberly was GREAT, and kept me informed on this issues of my truck. Also service dept drop down needs ALL service advisors listed not just the Service Manager. informed on this issues of my truck. Also service dept drop down needs ALL service advisors listed not just the Service Manager. More

My overall experience with Palmer was great! ! I haven’t purchased a new car in over nine years, from start to finish at the dealership was less than two hours. Last time I purchased a vehicle fr ! I haven’t purchased a new car in over nine years, from start to finish at the dealership was less than two hours. Last time I purchased a vehicle from a different dealership I was in there 6+ hours waiting. More

Kimberly is the best…. .The best!!! Woman of her word,from beginning to end!!!! Thanks for everything… .The best!!! Woman of her word,from beginning to end!!!! Thanks for everything… More

Great team great experience! The entire team provided an easy enjoyable experience. I will buy from the Palmer team again! The entire team provided an easy enjoyable experience. I will buy from the Palmer team again! More

I loved the computer signing of paperwork and the delivery to my home... top notch service!! delivery to my home... top notch service!! More