Palm Coast Ford

Great service, Fast and my salesman Mike Hamilton came out to visit with me and ask how the car was doing. He made sure I was taken care of... that is Awesome out to visit with me and ask how the car was doing. He made sure I was taken care of... that is Awesome More

Again my car took eight days to diagnose I picked it up after it was fixed the check engine light comes on less then five minutes later. I paid them to fix my car not give something that is continuing to h after it was fixed the check engine light comes on less then five minutes later. I paid them to fix my car not give something that is continuing to have an issue. I will not bring my car back here more over I will never recommend them for there service department you should go elsewhere More

Their service department does great work. Extremely prompt and efficient. The only gripe I have is their prices which depending on the service can be a bit pricey. Their employees make for a friendl prompt and efficient. The only gripe I have is their prices which depending on the service can be a bit pricey. Their employees make for a friendly visit to this dealership. Make sure to make an appointment or you will be overlooked due to the volume of service work. A return customers here at ford. More

Palm Coast Ford does an outstanding job with their entire business. The team members take pride in their performance and are customer focused. Recently my vehicle needed maintenance and my service advisor wa business. The team members take pride in their performance and are customer focused. Recently my vehicle needed maintenance and my service advisor was Melissa Cooper. She did an excellent job with getting my vehicle in for service very rapidly, and answered all my questions completely and professionally. She also contacted me immediately when my vehicle was ready for pick up, and personally greeted me upon my return and made sure my payment was handled rapidly and correctly. I would highly recommend Palm Coast Ford More

My sales agent, Garrett Loughry, was a nice young man and very helpful. The only problem I had was that he and his manager gave me a cost for the car and I made an earnest payment but when I showed up the n very helpful. The only problem I had was that he and his manager gave me a cost for the car and I made an earnest payment but when I showed up the next day to pick up the car and pay for it, there was a charge of close to $1000.00 for a dealer charge that was never explained to me at the previous appointment. They were fair with me about the 2009 Escape Hybrid that I brought in and they couldn't repair, not charging me for the battery they put in and the diagnostic work they did. I traded it and got a $500.00 trade which was probably also fair. All in all a nice place with nice people. More

Excellent service always is when I’m at Palm Coast Ford. The issue I run into is finding the correct person so that I can pick up my car. Still have trouble getting my car back, apart from that excellent se The issue I run into is finding the correct person so that I can pick up my car. Still have trouble getting my car back, apart from that excellent service. More

Recently had a problem with the wheel finish on my Ford Explorer. Discoloration and pitting. Thought I had to purchase a new set of wheels, but Craig Smith at Palm Coast Ford went out of his way to find Explorer. Discoloration and pitting. Thought I had to purchase a new set of wheels, but Craig Smith at Palm Coast Ford went out of his way to find a suitable solution to my problem. He had my wheels refinished and they look like new!! Thanks Craig!!! More

Appointment was easy to make on line. Arrived a little earky, they took my car in and service was completed in a timely manner. Only negative, they failed to give me the statue report when service was com earky, they took my car in and service was completed in a timely manner. Only negative, they failed to give me the statue report when service was completed but did receive it in the mail several days later. More

No huge problem. As a senior citizen I am very conscious of the use of face coverings. Wearing them under the chin or not covering the nose doesn’t work. I was very uncomfortable riding with a young person of the use of face coverings. Wearing them under the chin or not covering the nose doesn’t work. I was very uncomfortable riding with a young person with her mask under her chin. More

I’m pleased with the service that I get from the service people at Palm Coast Ford. I know my car is getting the best service in great time thank you John Lockhart people at Palm Coast Ford. I know my car is getting the best service in great time thank you John Lockhart More