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Palisades VW

Nyack, NY

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387 Reviews

115 Route 59

Nyack, NY

10960

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387 Reviews of Palisades VW

August 04, 2015

incommunicado Sadly, no one from the dealership will respond to my concerns, so I'm sharing them with you. If you want any sort of contract with your dealership's s More

by dissatisfied
Recommend Dealer
No
Employees Worked With
Peter
Apr 14, 2016 -

Palisades VW responded

I am sorry to hear that you were unhappy with our service department. At Palisades Volkswagen, we do our absolute best, each and every day, to satisfy our valued customers. We hope you will come back and give us another chance to make your next experience a positive one. Regards, Anthony Cacciola - Service Manager

July 26, 2015

Superb As a repeat customer, I wanted to say that Palisades VW is a superb dealership. Terrific salesmen, finance people, service, et al. I highly recommen More

by RobertSilkowitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 03, 2015 -

Palisades VW responded

Dear Mr. Silkowitz, Thank you for taking the time to submit your review. It really means a lot to us when a valued customer takes the time to write a review about their positive experience at Palisades VW. Our goal each and every day is to provide excellent service and exceed all our valued customers' expectations. It has been a pleasure doing business with you. Regards, Hunter Barton, Sales Manager

July 20, 2015

Great experience. Love my GTI I was treated with much respect and friendliness. My salesman was very helpful and he laid everything out clearly for me. I also appreciated the no pr More

by Mk7gtiny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reus Acosta
Aug 03, 2015 -

Palisades VW responded

Dear Mk7gtiny, Thank you for your review. We are very pleased to hear that you were happy with our sales team here at Palisades Volkswagen. It has been a pleasure doing business with you. Thank you for choosing Palisades Volkswagen. Regards, Hunter Barton, Sales Manager

July 08, 2015

service Service was excellent as always at this dealer. They changed faulty fuel injectors that were recalled, ignition coils ,oil change, and inspection and More

by diamondsandrust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
anthony,peter
Aug 03, 2015 -

Palisades VW responded

Dear diamondsandrust, Thank you for taking the time to submit your review. Our service team works diligently each and every day to ensure that all our valued customers have comfortable and worry free service appointments. Thank you for choosing Palisades Volkswagen, we look forward to working with you again in the future. Sincerely, Anthony Cacciola, Service Mananger

July 01, 2015

The dealership functions very professionally. It was a fair deal I think. They disclosed everything right away and there was no hidden charges or anything. They were courteous and welcoming. At ea More

by VWThad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reus Acosta was very helpful. He is an excellent sales agent.
Aug 03, 2015 -

Palisades VW responded

Dear VWThad, Thank you for your review and recommendation. It really means a lot to us when a valued customer takes the time to write a review about their experience with our dealership. We are very happy that you had a positive experience with both the buying process and our dealership. It has been a pleasure doing business with you. Thank you for choosing Palisades VW. Regards, Hunter Barton, Sales Manager

July 01, 2015

Everyone at palisades vw makes you feel at ease I just bought a 2015 gti today. When you go to this dealership there is absolutely no pressure and there is a very relaxed atmosphere. You are not for More

by Tommy1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Metcalf John Stillman
Aug 03, 2015 -

Palisades VW responded

Dear Tommy1121, Congratulations on your new VW GTI! I am happy to hear that our sales consultant team was helpful during your sales process. Anthony and John are important members of our sales team, they exemplify the high standards and ethics we set for our ourselves. We appreciate your business and look forward serving your needs in the future. Thank you for choosing Palisades VW. Regards, Hunter Barton, Sales Mananger

June 23, 2015

Pleasant Experience I hate the process of buying a new car! But i have to say, that dealing with Palisades & my salesman in particular was a really pleasant experience. N More

by GTI first timer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ehrhart
Aug 03, 2015 -

Palisades VW responded

Dear GTI first timer, Congratulations on your new VW GTI! Our goal each and every day is to ensure that all our valued customers have pleasant and stress free sales experiences. Thank you for taking the time to submit your review. We appreciate your business and thank you for choosing Palisades VW. Regards, Hunter Barton, Sales Manager

June 20, 2015

Love my new beetle Painless and thoroughly respectful experience. Maureen Doyle stayed within all my parameters. Fifth vw purchased at Palisades vw. Turned in my Jetta b More

by Lizeleff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maureen Doyle
Aug 03, 2015 -

Palisades VW responded

Dear Lizeleff, Thank you for your review. I am happy to hear that Maureen was helpful during your sales process. Maureen is an important member of our sales team who exemplifies the high standards and ethics we set for ourselves, and our loyal customers have come to expect. We appreciate your business and look forward to your continued business. Thank you for choosing Palisades VW. Regards, Hunter Barton, Sales Manager

June 14, 2015

great experience I am from NJ and had been internet car shopping for months, and everytime I went toany car dealership there was some scam (a fee for not being a retur More

by suem123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony in person, Allison internet sales
Aug 03, 2015 -

Palisades VW responded

Dear Sue, Thank you for your review and recommendation. It really means a lot to us when a valued customer takes the time to write a review about their experience with our dealership. We are very happy that you had a positive experience with both your vehicle and our dealership. It has been a pleasure doing business with you. Thank you for choosing Palisades VW. Sincerely, Hunter Barton, Sales Manager

June 13, 2015

quick, honest and fair Had a very positive experience -- they were quick to give me a test drive, let me know that there was a deal available and gave me a what I felt was a More

by garyl
Recommend Dealer
Yes
Employees Worked With
Kris Anders
Aug 03, 2015 -

Palisades VW responded

Dear garyl, Thank you for your review. We are pleased to hear that you were happy with our team here at Palisades Volkswagen. Our goal each and every day is to provide excellent service and exceed all our valued customers' expectations. Thank you for choosing Palisades Volkswagen. Sincerely, Hunter Barton, Sales Manager

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