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Pacifico Ford - Service Center

Philadelphia, PA

4.9
1,037 Reviews

1,037 Reviews of Pacifico Ford - Service Center

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July 30, 2022

Prompt professional service every time. Fair upfront prices. They keep you well informed all through the process. No reason to take your Ford anywhere else, (Or any other brand they servic More

by enrique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McGuckin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Rauh, James Williams, Gina Puggi-McDevitt, Stanley I Otto Jr, Shadi Dandan
Aug 01, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 12, 2022

Outstanding services, very courteous and professional. Accurate with estimates and timing of work. All around top quality. More

by Quasitoph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 09, 2022

Paul was very helpful. He explained every thing they were going to do. Made sure we had everything we needed. We would recommend Paul and Pacifico to all are friends and fa More

by Jim251
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 08, 2022

The service was good. The service person.Steve came out to give an update. Very good! More

by Garry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hope was great
Jul 12, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 06, 2022

The service is good. Prices for me are high. I had an appointment, so I didn't like when I was questioned why I was there and for what. Didn't like them asking for my num More

by Icue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

July 03, 2022

The mechanics were very friendly and detailed on whatever situation you have... or had. Very thorough. More

by Only1geod
Recommend Dealer
Yes
Employees Worked With
Michael Palermo, Bob Faccenda, Mike Hilton
Jul 05, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 11, 2022

I always go to Ford Pacifico dealer to service my car. No better place. Always right on time! More

by Gennaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 07, 2022

Cannot thank kaley enough for her service listened to my dilemma about my problem with air conditioner and solved it for me very pleased with your service More

by Rosie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kale, Bob Rauh
Jun 08, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 05, 2022

I've never seen such unprofessionalism and apparent pettiness. Passive aggressive! In 2 years, never(!!) do what they say they will. More

by MarkFD4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mimi Kerrigan
Jun 08, 2022 -

Pacifico Ford responded

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

June 02, 2022

Excellent service, courteous staff and keep you updated on car service. Enjoy the free coffee/tea, Philly soft pretzels and the free car wash!!! More

by barbaramann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos at the front desk
Jun 03, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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