Pacifico Ford - Service Center

Bob Rauh is Extraordinary Visited Pacifico to have vehicle inspected for long distance drive. Bob Rauh was extremely thorough and supportive. Due to his high level of skill, I Visited Pacifico to have vehicle inspected for long distance drive. Bob Rauh was extremely thorough and supportive. Due to his high level of skill, I felt completely at ease navigating a long distance trip in my vehicle. He has taken great care of me for many years. As a result, I am eternally grateful to him for the dedication he's shown. He's officially MY Bob! More

Excellent service today in and out for free oil change. Customer service today. Thank you for Thanksgiving week blessing! Keep up the good work.. thanks Customer service today. Thank you for Thanksgiving week blessing! Keep up the good work.. thanks More

I took my car to Pacifico Ford because my check engine light was on. Matt from service took care of me. He stayed in contact with me the whole time. As many times I went to Pacifico Ford for service, this light was on. Matt from service took care of me. He stayed in contact with me the whole time. As many times I went to Pacifico Ford for service, this was the best experience. Matt was friendly and knowledgeable. He even walked me to the cashier when I was done. I was very satisfied with the service today. More

DO NOT DO BUSINESS WITH THESE PEOPLE. THEY'RE SERVICE DEPT. SUCKS AND THEY TREAT YOU LIKE CRAP. THEY CANT BE TRUSTED! NEVER! EVER AGAIN! DEPT. SUCKS AND THEY TREAT YOU LIKE CRAP. THEY CANT BE TRUSTED! NEVER! EVER AGAIN! More

Highly recommend Everything from service writer to the work done was great. Their level of service is excellent. Highly recommend to everyone who needs a car or servic Everything from service writer to the work done was great. Their level of service is excellent. Highly recommend to everyone who needs a car or service More

Great customer service. Mr. Andrew is very professional Very satisfied with my first experience at this dealership.. Andrew my direct contact is a very professional agent. He is an expert in what his doing Very satisfied with my first experience at this dealership.. Andrew my direct contact is a very professional agent. He is an expert in what his doing.. Thank to his dedication you now have a loyal customer. More

Scheduling service I was unable to schedule a safety recall appointment due to unresponsive personnel. My calls were dropped, not returned when I was told to expect a c I was unable to schedule a safety recall appointment due to unresponsive personnel. My calls were dropped, not returned when I was told to expect a call back and when answered the person I was trying to talk to knew nothing and was unable even to schedule an appointment. My family has taken our Fords here for years but no more. More

Grateful for Bob Rauh Had a wonderful visit at Pacifico Ford Service Center because of Bob Rauh. He was thorough and kind as always. Honestly look forward to vehicle repair Had a wonderful visit at Pacifico Ford Service Center because of Bob Rauh. He was thorough and kind as always. Honestly look forward to vehicle repairs due to the incredible level of service provided. Ever so grateful to have met him! More

Great!!! As Always Can’t say enough good things about the service I receive every time I go to Pacifico, Bob Rauh is the ABSOLUTE BEST!!!! Thank You Can’t say enough good things about the service I receive every time I go to Pacifico, Bob Rauh is the ABSOLUTE BEST!!!! Thank You More

EXCELLENT HELP AND SERVICE HAD AN UNEXPECTED ROAD TRIP COME UP AND NEEDED A OIL CHANGE. I WENT TO FORD SERVICE AND WAS INFORMED THAT NOT HAVING A APPOINTMENT IT COULD BE AWHILE HAD AN UNEXPECTED ROAD TRIP COME UP AND NEEDED A OIL CHANGE. I WENT TO FORD SERVICE AND WAS INFORMED THAT NOT HAVING A APPOINTMENT IT COULD BE AWHILE. I ASKED FOR TERRY MORRISON. TERRY MADE A PHONE CALL AND SENT ME TO QUICK LANE TO SEE JAMES WILLIAMS. EVERYTHING WAS HANDLED AND DONE IN LESS THAN A HOUR. EXCELLENT AND JOB WELL DONE. More