Pacifico Ford

Mike was amazing. He was very knowledgeable about the vehicles that he showed me. Mike was also super patient with me. I never felt pressured into buying anything I didn’t want and he was mindful of my vehicles that he showed me. Mike was also super patient with me. I never felt pressured into buying anything I didn’t want and he was mindful of my budget when showing me cars. He listened to my wants and needs and helped me find the perfect car! More

This is my 9th straight car purchased at Pacifico Ford. But this time was different. COVID finally knocked on my door (or should I say wallet) and I found myself in a difficult position. I made the har But this time was different. COVID finally knocked on my door (or should I say wallet) and I found myself in a difficult position. I made the hard choice and spoke with Shadi Dandan, explaining that I wasn’t coming in for a new car this time. Now I needed a needed to lower my payments, just hoping for some suggestion. Shadi said I’ll call you back within 30 minutes and I was hoping for him to point me in a good direction outside of voluntarily repossession. I received a call back from him a short time later, telling me he could get me into a new car, for far lower payments, and would get me approved for a term that was very manageable. And I couldn’t imagine that they made much on the deal. Shadi set me up with Chris Watson, who works on commission, and he couldn’t have been kinder. Instead of making me feel like some sap wasting his time, Chris said that “this is how we treat loyal customers”. I not only drove out of there with a beautiful car and lower payments that I could afford, but I did it with my head held high. I don’t go to Pacifico Ford because they make me feel like a valued customer, I go there because they make me feel like family. There is no other dealer that I would trust more than this team !! More

As usual nice experience. The wait was not bad for service on a Sat. Communication was very good. Good customer service very pleasant and quick. service on a Sat. Communication was very good. Good customer service very pleasant and quick. More

The service was great and affordable. Everyone was very pleasant and explained everything thoroughly. I will definitely go back for service if needed and recommend them to family and friends pleasant and explained everything thoroughly. I will definitely go back for service if needed and recommend them to family and friends More

Got there at 3:15 didn’t finish until around 6. Just had to sit. Did not come to buy a car Transmission went on the other. And it only had 47.5 miles. Th Ford Escape I had had two recalls And all I got was to sit. Did not come to buy a car Transmission went on the other. And it only had 47.5 miles. Th Ford Escape I had had two recalls And all I got was a pack of crackers after spending 37,000 for the second and almost 27,000 for the first. More

He was very patient he helped us a lot he got us something nice to leave with today ok thanks so much me and my husband is really appreciate it something nice to leave with today ok thanks so much me and my husband is really appreciate it More

Professional from start to finish I look forward to Professional from start to finish I look forward to seeing them again Rocky is an excellent salesman who listens and made it easy to do business Professional from start to finish I look forward to seeing them again Rocky is an excellent salesman who listens and made it easy to do business An 11 on a scale of 1-10 More

I'm so happy I was referred to Chris Watson. He's an excellent sales representative, but he's also a great person. He listens to customer's needs. If there are any issues, he finds solutions, and gives excellent sales representative, but he's also a great person. He listens to customer's needs. If there are any issues, he finds solutions, and gives you options. Eventhough I don't have perfect credit, he still treated me like I did. I got a better deal that I ever hoped for. This is by far the best car-buying experience I've had so far. Thank you, Chris! More

Nick got me in the car I wanted and also got me in and out in a very good timely matter with no hurdles at all. Strongly recommend him and Pacifico Ford! out in a very good timely matter with no hurdles at all. Strongly recommend him and Pacifico Ford! More

Bob Rauh and Paul Rubin best two service guys you have , these two guys should be highly respected by all Pacifico employees , never had a problem , always excellent work performed , service price is always these two guys should be highly respected by all Pacifico employees , never had a problem , always excellent work performed , service price is always exceptable More