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Pacifico Ford

Philadelphia, PA

4.9
4,760 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,760 reviews

February 26, 2021

Got there at 3:15 didn’t finish until around 6. Just had to sit. Did not come to buy a car Transmission went on the other. And it only had 47.5 miles. Th Ford Escape I had had two recalls And all I got was More

by Jean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Earl Hill
Mar 08, 2021 -

Pacifico Ford responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

February 26, 2021

He was very patient he helped us a lot he got us something nice to leave with today ok thanks so much me and my husband is really appreciate it More

by Homibozy51@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 26, 2021

The service was great and affordable. Everyone was very pleasant and explained everything thoroughly. I will definitely go back for service if needed and recommend them to family and friends More

by k.arter122013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayle
Mar 03, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 25, 2021

Professional from start to finish I look forward to Professional from start to finish I look forward to seeing them again Rocky is an excellent salesman who listens and made it easy to do business More

by GreggC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky De Gregorio
Mar 03, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 23, 2021

I'm so happy I was referred to Chris Watson. He's an excellent sales representative, but he's also a great person. He listens to customer's needs. If there are any issues, he finds solutions, and gives More

by Ellioj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

February 22, 2021

Bob Rauh and Paul Rubin best two service guys you have , these two guys should be highly respected by all Pacifico employees , never had a problem , always excellent work performed , service price is always More

by Catahulajack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Freeman, Rocky De Gregorio, Bob Rauh
Feb 24, 2021 -

Pacifico Ford responded

Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

February 22, 2021

Nick got me in the car I wanted and also got me in and out in a very good timely matter with no hurdles at all. Strongly recommend him and Pacifico Ford! More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Lagera
Feb 24, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 20, 2021

Second vehicle we bought from here from Rocky. Another amazing experience. He helped us to find the perfect vehicle for our family and best choice for our money. Simple, easy and painless process. Highly More

by ReenieD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky De Gregorio, Stanley I Otto Jr
Feb 22, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 13, 2021

Gary Holmes was a wonder to work and talk with. Through this Pandemic it has been very nice to still be able to meet pleasant individuals. I am 25 and very new to all of this. I can finally say I have purc More

by Shaela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Holmes
Feb 15, 2021 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

February 09, 2021

I didn’t like how I got off work to come there this morning just for them to tell me they got my car mixed up with someone else’s car. That was very inconveniencing for me and my kids were late getting More

by Slaughter.raynita1234
Recommend Dealer
No
Employees Worked With
Bob Faccenda
Mar 08, 2021 -

Pacifico Ford responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

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