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Pacifico Ford

Philadelphia, PA

4.9
4,760 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,760 reviews

April 20, 2021

Pacifico makes buying a car easy and fast- gone are the days of spending all day at the car dealer when buying from Pacifico Ford More

by lalli3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shadi Dandan
Jun 02, 2021 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 19, 2021

Found the best interest rate, reduced amount of payment time, gave me more money for my trade than initially priced. AWESOME work by Ford and salesperson More

by Actionjackson9623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earl Hill
Jun 02, 2021 -

Pacifico Ford responded

Hi Actionjackson9623, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

April 19, 2021

Mr Williams at the Quick Lane service center was very helpful. I was having trouble locating my vehicle Registration he walked me through it on the website. More

by Mack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams
Jun 02, 2021 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

April 18, 2021

Charles was straightforward and clear in our communications during my purchase of a vehicle today. I recommend working with Charles Freeman when you purchase a car or truck at Pacifico Ford. I More

by nick50spar
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Freeman, Gary Holmes, Gina Puggi-McDevitt
Jun 02, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 17, 2021

Gary is an Excellent sales person. I told him what I wanted and he came through! The whole process was hassle free, painless and quick! More

by M White
Recommend Dealer
Yes
Employees Worked With
Gary Holmes
Jun 02, 2021 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

April 17, 2021

I recently had a great experience here working with Earl. He made purchasing my 2019 Edge ST so easy. He is so knowledgeable and professional. Thank you so much! More

by jessica.l.jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Hill, Stanley I Otto Jr
Jun 02, 2021 -

Pacifico Ford responded

Hi Jessica, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

April 16, 2021

Bought a certified pre owned 2018 Escape which was having some brake issues. They provide a 30 day exchange policy. I returned it and purchased a 2021 Escape. Alex Saraullo made the process very easy and I l More

by richardgrosso81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Saraullo
Jun 02, 2021 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

April 14, 2021

Quick Lane I had a great experience there today. My Rep was James Williams was very pleasant and respectful dealing with my “ WORKS” packages. I also purchased additional items for my car. He ordered anyth More

by denisematthews20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams
Jun 02, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 10, 2021

Great service and friendly staff. Always helpful and provides timely service. I try to get there early and when I do the wait is not bad. More

by Cherrill W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 09, 2021

I give Mr. Gary Holmes at Pacifico Ford 5 stars. He went above and beyond to help get my son into a nice affordable vehicle. We was guaranteed exceptional service and he delivered. We are very grateful an More

by KW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Holmes
Jun 02, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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