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Pacifico Ford

Philadelphia, PA

Overview
Employees
Reviews
Vehicles
4.9
4,764 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,764 reviews

July 06, 2021

This place is the worst. I can give 20 different reasons to buy a car elsewhere. They waste your time, disrespect you, lie to your face, blame you for their mistakes! I can go on and on!!! More

by mattskitwost
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bernard Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Morrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Delia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Rauh
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Jul 07, 2021 -

Pacifico Ford responded

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

July 03, 2021

The whole staff is absolutely amazing!! Excellent service!! They are 100% committed to excellence! Let's not forget about the food! Barbeque on Sat 😁 Easy in and out process More

by kenannamli90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Flynn, Gina Puggi-McDevitt, Stanley I Otto Jr, Alexander Saraullo
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Jul 03, 2021 -

kenannamli90 responded

Thank you guys!! I will continue to be a loyal customer!!!

June 30, 2021

Fastest car purchase i have ever made with very kind and caring employees More

by katdowney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Puggi-McDevitt, Alexander Saraullo, Shadi Dandan
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Jul 02, 2021 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

June 30, 2021

The Auto Repair service at Pacifico’s Quicklane Shop is Excellent. In particular, James Williams, the Service Manager, was at all times, professional, hospitable, and sincerely friendly to make the time wa More

by Joe Mirarchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams
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Jul 02, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 25, 2021

Thanks for the service rt quick lane ! Good job! So happy! I will bring more friends and family to this shop! More

by cuo327@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Williams
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Jun 28, 2021 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

June 25, 2021

Mike D. and the whole staff was very pleasant and respectful. I brought 3 cars from Pacifico and every time I was there I felt like I was a part of their family. More

by Janaeakins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Puggi-McDevitt
Report | Print
Jun 28, 2021 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

June 23, 2021

It's absolutely the best place to get a great car!! More

by Fayvtorres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Saraullo
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Jun 24, 2021 -

Pacifico Ford responded

Hi Fayvtorres, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

June 23, 2021

Got me in a new car for the same payment. Awesome car love it! Go to Mike Delia for a car for sure More

by matthewdelia2410
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Puggi-McDevitt
Report | Print
Jun 24, 2021 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

June 22, 2021

Charles Freeman was amazing. Super patient with me and answered all of my questions. Kenny Scharff was awesome with helping me finalize everything. Excellent service! More

by Nisey90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Freeman, Kenny Scharff
Report | Print
Jun 24, 2021 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 12, 2021

Dealership was easy to work with and the staff were kind and courteous. Mike D. Was a great salesperson.will definitely be coming back here for my next vehicle More

by Jpgoal80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2021 -

Pacifico Ford responded

Hi Jpgoal80, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

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