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Pacifico Ford

Philadelphia, PA

4.9
4,708 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,708 reviews

July 18, 2024

Long story short me and my wife were sold a car with a salvage title we were driving around on dealer plates after having the car for a month we had to give it back bad business More

by marquesehall.mh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Flynn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley I Otto Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard , Alexander Saraullo
Sep 05, 2024 -

Pacifico Ford responded

We are sorry for any inconvenience. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com so we can address your concerns further.

July 17, 2024

I love my new car! ! The staff was amazing,Mike was so helpful and extremely knowledgeable throughout the whole process!!I highly recommend to purchase there!! Great cus More

by Gloria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

July 17, 2024

Pacifico Ford treated me very nice, they answered every question in satisfactory detail Every Department, whether it was Sales, Finance or Service treated my well More

by reavesjoseph246
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

July 13, 2024

Yohannes was our salesperson. He was extremely professional. We hadn't planned on actually purchasing today (just shop around). Because of his patience, diligence and being so kno More

by brenee0418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yohannes Kiros
July 13, 2024

It was a pleasant experience. The sales man was excellent in handling my concerns. Providing various options. More

by jamesallen6161
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 10, 2024

Meagan and Neil Great job Perfect dealership to do business with what a pleasure Aplus all the way More

by robertsunderhauf69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagan, Gina Puggi-McDevitt
Jul 10, 2024 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 10, 2024

Mr.mike Delia, very helpful and answering all my question about the vehicle, and also finance department were great and helping to me. More

by cheo57arr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Puggi-McDevitt
Jul 10, 2024 -

cheo57arr responded

Thank! Team for help me

Jul 10, 2024 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 09, 2024

Dom was great! Easy process. Great customer service. 5 star review. Excellent service. Thanks a lot. More

by Rachellynnhess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Domenic Varra
Jul 10, 2024 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

July 09, 2024

Salesman Yohannes Kiros and GM Stanley Otto Jr. and the rest of team at Pacifico Ford did an amazing job at getting me the deal that I had in mind. Even with the nationwide outage to their systems, More

by JohnCarrIV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yohannes Kiros
Jul 10, 2024 -

Pacifico Ford responded

Hi John, Thanks for leaving us such a wonderful review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

July 01, 2024

Professional, Fast & Courteous. Leased my last 4 Cars from Pacifico Ford . There Salesmen are Great . Stanley Otto Jr.& Mike Delia The Best . Go see Them for a Great Professiona More

by Big Ant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stanley I Otto Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Puggi McDevit
Jul 02, 2024 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Jul 02, 2024 -

Big Ant responded

Your Welcome & Thank you for all your company & associates have done to make my new car Deal Great .

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