Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Pacifico Ford

Philadelphia, PA

Overview
Employees
Reviews
Vehicles
4.9
4,733 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
Contact Dealership
View Awards

6701 Essington Avenue

Philadelphia, PA

19153

Directions

By Type

Showing 4,733 reviews

September 29, 2024

I have been a loyal customer for the past 10 years and I am very sorry to say that I am never coming back! More

by sparveri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Sep 30, 2024 -

Pacifico Ford responded

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

September 27, 2024

No issue. Very nice staff I did not wait long for my car and kept me updated More

by Tylerchris511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt McGuckin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 26, 2024

I appreciated Mikes communication and thoroughness while going through the process of leasing my first truck. More

by asearinng1
Recommend Dealer
Yes
Employees Worked With
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 24, 2024

Have been dealing with Pacifico Ford forever 20 years Love the service I get there The staff is amazing service department is amazing and they always get a deal done for me that works for me! More

by William mosetter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Squittieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanley I Otto Jr, Alexander Saraullo
Report | Print
Sep 30, 2024 -

Pacifico Ford responded

Hi William, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

September 23, 2024

Muy buen servicio a pesar de la dificultad del idioma muy bien servicio lo recomiendo More

by camilo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

September 19, 2024

Very happy with the whole buying experience and the service I received. I only wish Ford hadn't discontinued making cars. More

by jegerhard1953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 18, 2024

We just purchased a 2024 Ford Escape, thanks to Dominic & Alex for all your help. More

by freddie.alfonso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic V, Alexander Saraullo
Report | Print
Sep 23, 2024 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 17, 2024

Helpful, and very accommodating to my needs. I have no complaints at all. Yohannes was a great help More

by spaul07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yohannes Kiros
Report | Print
Sep 23, 2024 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

September 11, 2024

Purchased two vehicles from dealership, Stanley , Steven , and staff were great to work with , will recommend this dealership to anyone , thanks again More

by Mike christiana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Delassandro , Stanley I Otto Jr
Report | Print
Sep 23, 2024 -

Pacifico Ford responded

Hi Mike, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

September 11, 2024

2024 it was time to get my vehicle AKA, my baby inspected and came up with a few problems that needed to be taken care of. Matthew told me what needed to be corrected before it would pass. As you can see any More

by Vietvet67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Sep 23, 2024 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

1
...
4
5
6
...
474