Pacifico Ford

Rocky goes above and beyond expectation. He treats everyone as family. There was a recall on the 2013 escape, he kept me up to date on what Ford was doing. Joe Roletter is very friendly and helpfu everyone as family. There was a recall on the 2013 escape, he kept me up to date on what Ford was doing. Joe Roletter is very friendly and helpful. He kept me up to date on the recall of the 2013 escape. The problem was fixed in a very timely manner when Ford told him what the problem was. More

I've been a very satisfied Pacifico Mazda Service customer for 7 years and since I chose to buy a Ford I stuck with Pacifico due to proximity to work/home and familiarity with the franchise. Rocky, customer for 7 years and since I chose to buy a Ford I stuck with Pacifico due to proximity to work/home and familiarity with the franchise. Rocky, Jay, and Tracy were phenomenal to work with and they were very attentive and thoughtful during the process of ordering our new car and closing the sale. This is the fourth time I've purchased a car from a dealer and the third time I knew exactly what I wanted, so I was surprised that both the ordering and more specifically the closing process took so long. Despite having my paperwork in order (except I needed my A-plan pin and that took about 10 minutes when I made a phone call), It took us over 3.5 hours to review paperwork, inspect the car, and sign the contracts this morning/afternoon. If I add up my 3 previous deliveries together it wouldn't have added up to 3.5 hours. I'm not sure if this is a work-flow thing or not, but it was inconvenient when I mentally booked about 2 hours to close the sale and get to work by 11 (based on experience with previous purchases). I'm also on the fence about whether or not I got the best dollar for my trade-in, especially when I fixed one of the relatively serious issues that justified their initial trade-in offer PLUS added $600+-worth in brand new tires after discovering there were fatal failures in tires I had been sporting on my car (new car does me no good if I'm dead and trade-in value would drop dramatically if I wrecked the car). If my car ends up on their lot that's free money for them. Assuming their service remains good, I will definitely head to Pacifico first but I will reconsider trading-in with them the next time. All said, if you are considering a Ford car, visit Rocky and he'll take care of you. More

Gabi was supper helpful in every which way of the process from helping me to figure out what i could afford to finding me the perfect car for me at the best possible price. He is very knowledgeable, easy to from helping me to figure out what i could afford to finding me the perfect car for me at the best possible price. He is very knowledgeable, easy to talk to and a all around good sales man i strongly recommend him to anyone who wants to buy a new or used vehicle and i would 100% refer my family and friends to him!! More

great doing business with these guy's they always treat me like family. I always look for the best deals and they always come through, any problems, tell him and it goes away A+++++++++++++ me like family. I always look for the best deals and they always come through, any problems, tell him and it goes away A+++++++++++++ More

Rocky is absolutely amazing!! He listened to what I needed and wanted and found the perfect vehicle for me and my business. He worked with my credit situation and low down payment without pressuring me needed and wanted and found the perfect vehicle for me and my business. He worked with my credit situation and low down payment without pressuring me. I'm so excited and love my Escape! I couldn't be happier and I would recommend Pacifico and Rocky to anyone looking for a new or used car. More

I lost my 2010 f-150 crew cab truck in hurricane Sandy. I lost my 2010 f-150 crew cab truck in hurricane Sandy. This was definitely not predicted and was a very depressing moment. I want to say tha I lost my 2010 f-150 crew cab truck in hurricane Sandy. This was definitely not predicted and was a very depressing moment. I want to say that from the first phone call to the employees of Pacifico ford, my experience in dealing with them was excellent. From the process of finding the truck i wanted, to the ease of finalizing the deal. Kurt and Bernard were a pleasure to deal with. I would and will recommend their services to anyone i know looking for a new vehicle. More

Mr. Agosto was very extremely professional and sensitive to my needs. He was a very engaged employee who provided superior customer experience. He did everything within his power to keep my visit pleasen to my needs. He was a very engaged employee who provided superior customer experience. He did everything within his power to keep my visit pleasent and my stress level was kept to a minimum. What I really appreciated was the way Mr. Agosto listened to my issues and did not make me feel that my patronage was a waste of time. My husband was so impressed that he now wants to come and work with Mr. Agosto. In today's time of tough economical strains there needs to be more customer associates such as Mr. Agosto. My experience was optimal and my family members are looking forward to doing business with Mr. Agosto. His service was stellar. More

Everytime I come to this dealer everyone is friendly and helpful. The pricing could be a little chapter but for the service I receive it is worth a few extra bucks. They are up front with the pricing so you helpful. The pricing could be a little chapter but for the service I receive it is worth a few extra bucks. They are up front with the pricing so you know before you pay.got to love that. Thanks Pacifico and Joe Roletter. More

i was there 2 times i got a 08 escape, i just got a new used 2010 truck which i love thanks to Mike. i will tell anybody to come there for a new or used cars. used 2010 truck which i love thanks to Mike. i will tell anybody to come there for a new or used cars. More

Chad did a great job selling the Ford Brand and the Specific vehicle (escape). I feel that we were able to cut through a lot of the xx that is associated with most auto sales. It helped that he was Specific vehicle (escape). I feel that we were able to cut through a lot of the xx that is associated with most auto sales. It helped that he was from my neighborhood as well! thanks Chad, love the Escape. More