Pacifico Ford

I have never bought a brand new car before so I was very nervous. When i spoke with Tyrell on the phone he was very welcoming and comforting. The entire process was smooth and stress free. The test drive wa nervous. When i spoke with Tyrell on the phone he was very welcoming and comforting. The entire process was smooth and stress free. The test drive was good I love the car but the icing on the cake was Tyrell. He was not pushy he didn't fast talk me which is the reputation that some car dealerships have. I was very impress and when I drove out of the lot in my new car I felt like I had made an excellent decision by buy the car and going to Pacifico Ford. I tell everyone about my experience and I tell them to go to Pacifico Ford. Thanks you guys so much! When I am searching for a new car again I will definitely be coming back and I hope Tyrell Nolan is still there. More

i must say my experience with the dealership was great thanks to tom fogleboch , and I would recommend this dealership to every one who needs service thanks to tom fogleboch , and I would recommend this dealership to every one who needs service More

Knowledgeable, kind, made buying a car not seem too stressful. Love my ruby red escape & my hard worked for sunroof =] (and so does Greg.. he keeps trying to steal it) Thanks Nick! - Katie & Greg stressful. Love my ruby red escape & my hard worked for sunroof =] (and so does Greg.. he keeps trying to steal it) Thanks Nick! - Katie & Greg More

This is by far the worst dealership I've ever dealt with, from the exorbitant prices (I saved over $5000 from a Ford delership in Springfield) to the horrendous Customer Service. An employee that I' with, from the exorbitant prices (I saved over $5000 from a Ford delership in Springfield) to the horrendous Customer Service. An employee that I'd lie to single out is Thomas Fogelboch. He treated me with with total disrespect and contempt. When I explained my mileage problem to him, he asked me who my sales representative was. I explained to him that I did not purchase the car from his dealership. He then said to me, very seriously, that "I only go to his dealership for recalls and warranties", I was under the impression that I was able to bring my car to any Ford Dealership. I strongly recommend that you send Mr. Fogleboch back to basic customer service training on how to handle customers. I will send a letter to your main head quarters to explain in more detail, including my inability to contact your service dept to make an appointment, John Fisher More

My experience with Pacifico ford was top notch; our salesperson, Gabi made us feel not like a customer, but as a "friend". My wife and I were very glad that we gave Pacifico a chance! I will definite salesperson, Gabi made us feel not like a customer, but as a "friend". My wife and I were very glad that we gave Pacifico a chance! I will definitely recommend him to family and friends! Thanks again, Gabi!! More

very caring people here from the sales man to management, have yet to experience the service department but from just speaking with one person there i know that is going to be very satisfying also, recommend have yet to experience the service department but from just speaking with one person there i know that is going to be very satisfying also, recommended by a family member and now i can see why, tried to deal with Robin Ford in GLenolden but they just cared about a sale, Pacifico cared about the person More

My experience here is always excellent. Everyone is easy to work with and not pushy! Neal listened to what I wanted and didn't try to sway me. to work with and not pushy! Neal listened to what I wanted and didn't try to sway me. More

Neal is wonderful. Attentive, straightforward, friendly. My parents bought a car from him a few weeks ago, and I changed the dealership I planned to go to based upon their recommendation. I'm glad I did, My parents bought a car from him a few weeks ago, and I changed the dealership I planned to go to based upon their recommendation. I'm glad I did, it was a great car buying experience. More

Rocky is a friendly, personable and helpful salesman. He is a pleasure to work with. Arriving at an agreeable price was a little bit of a hassle. I asked for the bottom line best price and it still took se is a pleasure to work with. Arriving at an agreeable price was a little bit of a hassle. I asked for the bottom line best price and it still took several back and forth negotiations before an agreement. (Makes you wonder if I could have paid even less!) I signed an agreement of sales but when I received the "final" invoice the numbers didn't match. Of course they were higher. I found one discrepancy in the Delaware registration fee which was corrected, but no one could explain ( to my satisfaction) the other difference. I obviously paid the higher price. More

My husband and I had a great experience purchasing my new 2014 Explorer. We are beyond satisfied :0) Love the car and the people are great! 2014 Explorer. We are beyond satisfied :0) Love the car and the people are great! More