Pacifico Ford

Very friendly and never rush me. I came in looking for a certain car I had seen online but unfortunately they didn't have it, however Desmond show me a few car which I test drive two I came in looking for a certain car I had seen online but unfortunately they didn't have it, however Desmond show me a few car which I test drive two that caught my attention, he was very helpful and answer any questions I had so I ended up buying a 2014 Ford Focus. The dealership overall are very friendly and great service. Love my new car. Thank you Desmond Bryant for being so helpful and friendly. More

GREATEST SERVICE DEPARTMENT On Saturday April 9, 2016 I had my two cars serviced. My 2012 Lincoln, and my 2015 Taurus. Bob Rauh, is one of the greatest service manager, and the On Saturday April 9, 2016 I had my two cars serviced. My 2012 Lincoln, and my 2015 Taurus. Bob Rauh, is one of the greatest service manager, and the crew who works on my cars. If there is something I think need attention, and mention it to Bob, he will come back to me with what the problem is and what can be done to fix it. I go away feeling like one of the family and that the people at Pacifico Ford cares. More

Friendly and not pushy I came in looking for a used car and I was approached my Tom (not knowing his name at the time) but I thought he was funny and had a personality. The I came in looking for a used car and I was approached my Tom (not knowing his name at the time) but I thought he was funny and had a personality. The car I was looking for was a 2012 Focus HB but they didnt have however he somehow got me into a new car and I couldn't be happier. I almost didnt go though with the purchase as my intentions were to buy a used car and save money. I was later approached by Neal who broke down the pricing and savings, Tom didnt flood me with false information and a pushy sales script. If that had happened I might not be in the car that I am now. The dealership overall is great, at least at first glance. The show room is clean, the bathrooms were spotless and there is a lounge area with a big screen TV where customers sit while their car is getting serviced. if you come on a weekend there will most likely be a box of Philly pretzel waiting to be devoured. Anyway, Thanks for the vehicle Tom !!!! More

Excellent Customer Service I always have a hectic schedule so developing a relationship with a dealership that has accurate estimate of my length of time in the store or away fr I always have a hectic schedule so developing a relationship with a dealership that has accurate estimate of my length of time in the store or away from my vehicle is key. Also being able to access what is wrong with my vehicle and identifying and correcting it the first time without multiple visits is also imperative! Thank you James! More

Excellent Sales Experience This is my fourth new car purchase at Pacifico and with Rocky DeGregorio. Rocky always knows exactly what I am looking for. He also follows up with This is my fourth new car purchase at Pacifico and with Rocky DeGregorio. Rocky always knows exactly what I am looking for. He also follows up with me to make sure I am completely satisfied, and to answer all my questions. Bernard Jones in financing was also great to work with, and made the whole process painless. More

Professional The staff are very professional and worked with me to get me a great price and car in my budget. Earl Hill is a great employee and he kept me up to da The staff are very professional and worked with me to get me a great price and car in my budget. Earl Hill is a great employee and he kept me up to date on everything with the vehicle. Also was very helpful and polite. More

excellent service Excellent service, but took longer to complete the purchase and lack of detail information about the car was a problem for first time buyers. Other th Excellent service, but took longer to complete the purchase and lack of detail information about the car was a problem for first time buyers. Other than that i am very much satisfied. More

Great experience and great crew! Every time I take my car to Pacifico Ford (Quick Lane), I feel well taken care of. The customer service is fantastic! I'm leery of taking my car in to Every time I take my car to Pacifico Ford (Quick Lane), I feel well taken care of. The customer service is fantastic! I'm leery of taking my car in to other places for service , but I feel extremely comfortable taking my car to this location. James explains everything and I never feel like there is a hidden agenda, as with some auto places. He is extremely friendly and knowledgeable. Thanks for a great experience and for taking great care of my car! More

Great experience Me and my family been buying Trucks from Pacific Ford for Over 20 years now. I just recently bought a 2016 Ford Explorer thanks to Rocky De Gregorio Me and my family been buying Trucks from Pacific Ford for Over 20 years now. I just recently bought a 2016 Ford Explorer thanks to Rocky De Gregorio and Chad Gilbert. These guys are the best. More

Great experience at Pacifico Ford I had a great experience at Pacifico Ford. I never felt pressured in buying a new vehicle and they actually let me take a 2016 Edge home for a day to I had a great experience at Pacifico Ford. I never felt pressured in buying a new vehicle and they actually let me take a 2016 Edge home for a day to test drive. They were willing to work with me in getting a great price and I ended up purchasing a 2016 Edge. Thanks to Chuck and Chad! More