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Pacifico Ford

Philadelphia, PA

4.9
4,704 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,704 reviews

February 23, 2017

Great customer service, considerate and cooperative. Wendy and Chad were amazing. They answered all of my questions and worked with me diligently to get my what I needed. An absolute pleasure. More

by minnie510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Gilbert, Wende Noe
Mar 24, 2017 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 23, 2017

EMPLOYEE SATISFACTION EMPLOYEES ARE VERY FRIENDLY AND CONSIDERATE OF CUSTOMERS CONCERNS. DES WORKED WELL WITH ME WHEN I PURCHASED VEHICLE. PAUL IN SERVICE DEPT HAS WORKE More

by BUTCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Bryant
Mar 24, 2017 -

Pacifico Ford responded

Butch, thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 22, 2017

Happy customer James was awesome!!!! Even when the shop was ready to close, he took and serviced my vehicle. Very friendly and helpful. Thank you for the last minut More

by Zromeroo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams
Mar 24, 2017 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 21, 2017

Great very helpful dealership put me in the car i wanted at a reasonable price ! Both guys were very helpful ! great service and would definatly return More

by pr0fit3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley I Otto Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earl Hill
Mar 24, 2017 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 20, 2017

Leasing a 2017 Ford Escape All of the cars I have leased or owned have come from Rocky at Pacifico Ford. The entire staff is friendly and professional! I've been super happy wit More

by lhans55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky De Gregorio, Gina Puggi-McDevitt
Mar 24, 2017 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 20, 2017

Service - the BEST An excellent- efficient oil change and information about the recall- will be back for recall work after vacation. I have confidence my SUV is ready fo More

by Joe Doaks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean,Mike B
Mar 24, 2017 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 20, 2017

Amazing Service Everyone were friendly and very positive speaking. They are very welcoming and they truly are all for the customer. I had an awesome car buying exper More

by Crystalp25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Henkin
Mar 24, 2017 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 19, 2017

Routine Service Bryan DeLong was very good at communicating the extent of the service and its costs. He provided feedback during the service and the car was ready as More

by city guy
Recommend Dealer
Yes
Employees Worked With
Bryan DeLong
Mar 24, 2017 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 19, 2017

Smooth Transaction from start to finish Thanks to Mr. Neal Came in to Pacifico to purchase a car for my daughter. Mr. Neal Bauer was our salesman. He treated us like family. He took care of us from start to More

by Brillo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2017 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 18, 2017

Maintenance Today was my second time working with Bryan. He is professional and friendly. The first time he helped me when I had 2 flat tires and today I had to g More

by Elise460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan DeLong
Mar 24, 2017 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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