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Pacifico Ford

Philadelphia, PA

Overview
Employees
Reviews
Vehicles
4.9
4,728 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,728 reviews

December 06, 2024

Megan was a pleasure to work with She made us feel comfortable all through our buying experience I would definitely consider working with her again in the future. More

by dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Rdesinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Pacifico Ford responded

Hi Dan, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

December 06, 2024

They are efficient, knowledgeable, helpful, and above all they do not pressure you to. It a vehicle. My experience at Pacifico Ford took a little more than 3 hours from the time I walked in the door to to ti More

by kelley0121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

December 06, 2024

Chris was great. He helped me out for everything and was super friendly and professional. He made me wants to buy from pacifico ford again and refer other ppl to it. More

by Gia Nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Pacifico Ford responded

Hi Gia, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

December 06, 2024

Communication was good and they were very easy to deal with which made for a smooth transaction More

by kmood
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

December 06, 2024

Chris is one of the reasons I'm a repeat customer. His attention to detail an professionalism makes car buying an enjoyable experience. No reason to go any where else. More

by enrique
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley I Otto Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Pacifico Ford responded

Hi Enrique, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

December 05, 2024

Great experience with Chris. The process was quick and smooth and got me into a car I've always wanted. More

by kayin0819
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 05, 2024

During the buying process everything fine except it was very slow. Like a fool I believed what I was told by Chris.we discussed an extended warranty which was supposed to be the length of loan.chris was no More

by Frwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christopher Watson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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December 05, 2024

Great staff - great service- great inventory- always a pleasure to visit the showroom and the sales staff More

by j.inemer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Pacifico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley I Otto Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback, and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 30, 2024

The experience is easy and quick. I bought a pretty nice car but the salesman somewhat lacks full understanding of insurance. More

by Xu Jiang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

November 28, 2024

Matthew, c Kept me informed throughout the process that took a month and he was very helpful More

by Path357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew C
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Dec 04, 2024 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

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