Pacifico Ford

Ford explorer Found the vehicle on line. Had exactly what I wanted including color gave me a trade value that was fsir. Gave several purchase options chose the leas Found the vehicle on line. Had exactly what I wanted including color gave me a trade value that was fsir. Gave several purchase options chose the lease route. Overall a great experience only complaint was the length of time waiting on paperwork to be teady to sign. Spent 5 hours at the dealership. More

Excellent I originally went to Pacifico not sure of what I wanted. Dan helped me that day and when I was undecided he stayes in cintact with ne via email. When I originally went to Pacifico not sure of what I wanted. Dan helped me that day and when I was undecided he stayes in cintact with ne via email. When I finally made my mind up I went back to Pacifico and Mike helped me drive off with my Hyundai Sonata. I highlt recommend Pacifico Ford and everyone who works there. Great dealership, amazing management, fantastic salesman. More

Great people Thank you neal! the car is great and deal you gave me is exactly what I wanted! I’m going recommend Every one I know to come see you. Thank you neal! the car is great and deal you gave me is exactly what I wanted! I’m going recommend Every one I know to come see you. More

Ford Fusion Service My 2016 Ford Fusion SE broke down on two separate occasions without warning and the check engine light appeared. Initially, I took my car to a differ My 2016 Ford Fusion SE broke down on two separate occasions without warning and the check engine light appeared. Initially, I took my car to a different Ford dealer and was essentially handed my keys back with the solution of resetting the check engine light although the diagnostic was that the car needed a part, which they didn't have in stock. I did not feel safe in the car. Fast forward two days and I called Pacifico on a Saturday (late morning), spoke to Sean and told him my story. He got me in THAT DAY (and a very busy day at that) and my car was fixed THAT DAY. Two parts were replaced with no problem. Sean was also ready with rental (which my lease provides) through Enterprise so it wouldn't effect my job - should the repairs been longer than a day. Sean was empathetic toward the fact that I didn't feel safe in my car. He took the time to speak to me and thoroughly explain everything in terms that I could understand. I've had many cars in my life and some cars with many problems. I can tell you that I've - hands down - received the BEST customer service and overall service from Sean. I will recommend him to everyone I know. These days decent customer service is hard to find anywhere. The service Sean provides is more than exceptional! More

Awesome!!! Great place to buy a car. Everyone was patient, friendly and fair! We had looked at several dealerships and they beat everyone else. Highly recomm Great place to buy a car. Everyone was patient, friendly and fair! We had looked at several dealerships and they beat everyone else. Highly recommend them. More

Great experience Always a great experience going to Pacifico Ford. Very professional and courteous, always a hassle free experience. I would and have recommended this Always a great experience going to Pacifico Ford. Very professional and courteous, always a hassle free experience. I would and have recommended this dealership to friends and family. More

Sean did everything for me beginning when I drove my car in. I enjoyed my experience with these men. Sean came to my car in the garage and took it from there. Gary Holmes informed me of how I could upgrade. Paul I enjoyed my experience with these men. Sean came to my car in the garage and took it from there. Gary Holmes informed me of how I could upgrade. Paul handled the bill informed me of rebates. I never have people treat me this well. There customer appreciation was the greatest I will always service and purchase my cars at this dealership. A friend referred me about 6years ago and I will refer others. More

One fun dude!! Alex was very informative during the entire process. He explained each step in detail, which made him completely transparent. He is the man!!! I will Alex was very informative during the entire process. He explained each step in detail, which made him completely transparent. He is the man!!! I will tell everyone about him!! More

Inspection and oil change Sean has been my service advisor for sometime. He gives me VIP treatment and his humor makes my day more eventful. Keep it up Sean and see you in c Sean has been my service advisor for sometime. He gives me VIP treatment and his humor makes my day more eventful. Keep it up Sean and see you in couple of months form my oil change. More

Perfect experience The staff is very welcoming and friendly. Very helpful and knowledge staff.....Great Customer service. I would definitely recommend Pacifico Ford too The staff is very welcoming and friendly. Very helpful and knowledge staff.....Great Customer service. I would definitely recommend Pacifico Ford too anyone looking to purchase a new vehicle or get a vehicle serviced. More