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Pacifico Ford
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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2014 dodge dart...oil leak On Monday, Oct. 9th I hear multiple beeping sounds coming from my dashboard, only to see a message saying"low oil pressure ". Shortly after oil light On Monday, Oct. 9th I hear multiple beeping sounds coming from my dashboard, only to see a message saying"low oil pressure ". Shortly after oil light came on and service engine light appeared. I pulled into gas station brought 2 bottles of oil and put in car. I then went to Pacifico and my Salesman Earl Hill immediately contacted Sean Melon in the Service dept. Sean identified the problem ordered what was needed n the car was fixed. I appreciated the way Sran explained everything to me. He's great. Thanks Sean, you are the best. More
Great Neal was very helpful from start to finish and also help me with getting rid of my car that broke down on me. With applying it to my cost thank you Ne Neal was very helpful from start to finish and also help me with getting rid of my car that broke down on me. With applying it to my cost thank you Neal. More
He's the man! Knowledgeable and courteous, one of fastest and most enjoyable car buying experience I've ever had! Vehicle was on site and had everything I was looki Knowledgeable and courteous, one of fastest and most enjoyable car buying experience I've ever had! Vehicle was on site and had everything I was looking for! More
North wildwood Girl Had a Great experience purchasing my 2015 Ford Explorer limited. It is a beautiful SUV I love all of the features that it has. I can not thank Neal Had a Great experience purchasing my 2015 Ford Explorer limited. It is a beautiful SUV I love all of the features that it has. I can not thank Neal Bauer enough for delivering my new car to me. More
Great Service I had the pleasure of working with Earl and he really rook care if me. I dont feel like he took advantage of me with thus being my first car and all. I had the pleasure of working with Earl and he really rook care if me. I dont feel like he took advantage of me with thus being my first car and all. So I thank him now I have the keys the keys the keys. More
Ford explorer Found the vehicle on line. Had exactly what I wanted including color gave me a trade value that was fsir. Gave several purchase options chose the leas Found the vehicle on line. Had exactly what I wanted including color gave me a trade value that was fsir. Gave several purchase options chose the lease route. Overall a great experience only complaint was the length of time waiting on paperwork to be teady to sign. Spent 5 hours at the dealership. More
Excellent I originally went to Pacifico not sure of what I wanted. Dan helped me that day and when I was undecided he stayes in cintact with ne via email. When I originally went to Pacifico not sure of what I wanted. Dan helped me that day and when I was undecided he stayes in cintact with ne via email. When I finally made my mind up I went back to Pacifico and Mike helped me drive off with my Hyundai Sonata. I highlt recommend Pacifico Ford and everyone who works there. Great dealership, amazing management, fantastic salesman. More
Great people Thank you neal! the car is great and deal you gave me is exactly what I wanted! I’m going recommend Every one I know to come see you. Thank you neal! the car is great and deal you gave me is exactly what I wanted! I’m going recommend Every one I know to come see you. More
Ford Fusion Service My 2016 Ford Fusion SE broke down on two separate occasions without warning and the check engine light appeared. Initially, I took my car to a differ My 2016 Ford Fusion SE broke down on two separate occasions without warning and the check engine light appeared. Initially, I took my car to a different Ford dealer and was essentially handed my keys back with the solution of resetting the check engine light although the diagnostic was that the car needed a part, which they didn't have in stock. I did not feel safe in the car. Fast forward two days and I called Pacifico on a Saturday (late morning), spoke to Sean and told him my story. He got me in THAT DAY (and a very busy day at that) and my car was fixed THAT DAY. Two parts were replaced with no problem. Sean was also ready with rental (which my lease provides) through Enterprise so it wouldn't effect my job - should the repairs been longer than a day. Sean was empathetic toward the fact that I didn't feel safe in my car. He took the time to speak to me and thoroughly explain everything in terms that I could understand. I've had many cars in my life and some cars with many problems. I can tell you that I've - hands down - received the BEST customer service and overall service from Sean. I will recommend him to everyone I know. These days decent customer service is hard to find anywhere. The service Sean provides is more than exceptional! More
Awesome!!! Great place to buy a car. Everyone was patient, friendly and fair! We had looked at several dealerships and they beat everyone else. Highly recomm Great place to buy a car. Everyone was patient, friendly and fair! We had looked at several dealerships and they beat everyone else. Highly recommend them. More