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Oxmoor Ford
Louisville, KY
1,015 Reviews
Oxmoor Ford in Louisville, KY, also serving Elizabethtown, KY and Clarksville, IN is proud to be an automotive leader in our area. Since opening our doors, Oxmoor Ford has kept a firm commitment to our customers. We offer a wide selection of new and used cars and hope to make the car buying process as quick and hassle free as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,015 reviews
August 25, 2026
Great service, Effort was booked online, All of the work was completed well and in a timely manner. was completed well and in a timely manner. More
by rlobocki93
Verified Customer
August 25, 2026
We bought our Ford Escape 2 yrs ago and Oxmoor offered us a great deal and continue to be here for us for maintenance They even came to our home for The Works service! They're awesome! a great deal and continue to be here for us for maintenance They even came to our home for The Works service! They're awesome! More
by GrammyD
Employees Worked With
August 24, 2026
First time customer. Scheduled service online for 2 issues: 1) Drain and refill radiator and 2) Multiple brake light warnings such as ABS light, Hill descent and tractio Scheduled service online for 2 issues: 1) Drain and refill radiator and 2) Multiple brake light warnings such as ABS light, Hill descent and traction control which would require diagnostic service. When I arrived, service advisor Ashley quoted up to 5 day repair period that would require leaving vehicle which I did not know and wasn’t prepared to do. I waited for the drain and fill to be completed and left without the brake faults being addressed. I called and spoke with a representative about the issue. He took responsibility and said I should have received a call prior to my appointment apprising me of the extended wait period for diagnosis and repair of the brake faults. He apologized and stated the issue would be addressed. Service advisor and manager were both professional and handled it appropriately. Whoever is responsible for handling the service scheduling for online reservations did not do their job which caused and cost the dealership money and a slight hit to their reputation. 4/5 stars this time. More
by snailman
August 24, 2026
I went in for an oil change on my 2022 Edge. Robert approached me and started to talk to me lice a person, not a customer. He made me feel very welcome. I told him i was interested in an older t Robert approached me and started to talk to me lice a person, not a customer. He made me feel very welcome. I told him i was interested in an older truck and he told me of one that was on the lot. My offer was accepted, he then went out of his way to help me get both vehicles back to my house. he should be considered an extremely valuable member of your team at Oxmoor. I have done a lot of business there and will continue to do it. More
by Mwpedigo
Employees Worked With
Robert Reimensnyder
August 23, 2026
Oxmoor spent 3 days removing a broken stud from the head and only charged me a token extra hours. I will use Oxmoor for all future service. and only charged me a token extra hours. I will use Oxmoor for all future service. More
by Mikey
