Ourisman Fairfax Toyota

good service I have three toyota prius-2015,.2011, and 2010 Michael Neumann - Service Director is very good adviser for your car services. Thanks for your ser I have three toyota prius-2015,.2011, and 2010 Michael Neumann - Service Director is very good adviser for your car services. Thanks for your service More

Repeat Customer for a Reason I wouldn't think of taking my car anywhere else unless the Navy moves me out of the area. Dane is awesome, he keeps me updated (emailing because I ca I wouldn't think of taking my car anywhere else unless the Navy moves me out of the area. Dane is awesome, he keeps me updated (emailing because I can't access my phone at work), and it's nice to be recognized when I bring my car in and work with the same person who gets to know me and my vehicle. I trust the service provided along with the recommendations they make. It's also nice that they help me manage my expectations to help minimize surprises. More

Oil change service I dropped my car off for oil change and was given a loaner as I was headed back to work. You have truly professional staff that knows the customer nee I dropped my car off for oil change and was given a loaner as I was headed back to work. You have truly professional staff that knows the customer needs. Keep up the good work More

Great service Maurice Allen is an absolutely outstanding assistant service manager. The brake work was done on time, correctly, and at a reasonable cost. Than Maurice Allen is an absolutely outstanding assistant service manager. The brake work was done on time, correctly, and at a reasonable cost. Thanks again Maurice! More

Routine srvice caught other problem Noted a slight noise in AC when brought car in. Service found and replaced a defective blower - under warranty! Good work by service tech Mustafa. Noted a slight noise in AC when brought car in. Service found and replaced a defective blower - under warranty! Good work by service tech Mustafa. More

Always great Brought my Avalon in for regularly scheduled maintenance. Waited for work to be completed. Service completed in just about an hour. Very satisfied Brought my Avalon in for regularly scheduled maintenance. Waited for work to be completed. Service completed in just about an hour. Very satisfied with Ourisman. More

excellent services with great patience! Ghalib and Amard have done good job with great patience. Listen to my needs and act quickly to find out the car I am looking fo with great patience! Ghalib and Amard have done good job with great patience. Listen to my needs and act quickly to find out the car I am looking for. More

Professional and reasonable Took in Prius for 60K service. They called me back in the projected window saying they found some issues. I asked many questions (I tend to) and got Took in Prius for 60K service. They called me back in the projected window saying they found some issues. I asked many questions (I tend to) and got direct, clear answers. Had the service done and I can feel the difference in how it drives! They also came in under the reasonable estimate. More

Older vehicle 75K check - discovered wear that needed repair I own a late model car that went in for routine maintenance. Service found areas that needed repair to ensure continued reliable and safe car operati I own a late model car that went in for routine maintenance. Service found areas that needed repair to ensure continued reliable and safe car operation. All extra work done on time and slightly under projected costs. They pointed out other areas that will eventually need addressing but let me decide what would be done immediately and what would wait. I have confidence in their service department and will continue to go back. More

105000 mile service It was a quick drop off, easy rental process, i receivrd a phone call when the car was done, picking up and payment was quick. It was a quick drop off, easy rental process, i receivrd a phone call when the car was done, picking up and payment was quick. More