Ourisman Fairfax Toyota

Tough Talk I have brought our Toyotas to Maurice as long as he has been their. He has always provided exceptional service and is amazing in deals with hard to p I have brought our Toyotas to Maurice as long as he has been their. He has always provided exceptional service and is amazing in deals with hard to please customers like myself! What a marvelous "face of" the dealership and Service Department. More

Service Routine service was performed along with a state inspection. Maurice Allen called to let us know was issues were found and how we wanted to proceed.Ca Routine service was performed along with a state inspection. Maurice Allen called to let us know was issues were found and how we wanted to proceed.Car repairs were made and ready for pick up at time promised. More

Fast and efficient. The service was fast and was kept up to date on progress. Lived that car was washed and cleaned.The people I dealt with were warm and friendly. The service was fast and was kept up to date on progress. Lived that car was washed and cleaned.The people I dealt with were warm and friendly. More

First Service on New Car Carroll was fantastic....friendly, competent and accommodating. I will definitely ask for him when I bring my car back for service. I was very satis Carroll was fantastic....friendly, competent and accommodating. I will definitely ask for him when I bring my car back for service. I was very satisfied. More

25K Service with a Smile Great customer service facility Friendly faces Helpful attendants I knew exactly what the charges were going to be before I dropped the car Great customer service facility Friendly faces Helpful attendants I knew exactly what the charges were going to be before I dropped the car off See ya soon More

Great people!! Always have what I need. People are nice, and I'm always happy. The work is always done in a time matter. I appreciate peoples hard work. Thank you Always have what I need. People are nice, and I'm always happy. The work is always done in a time matter. I appreciate peoples hard work. Thank you. More

Great Service We've been a customer of Oursman Fairfax Toyota since 2006 and have always had great service. Melanie Webster gets a special thanks from us for her e We've been a customer of Oursman Fairfax Toyota since 2006 and have always had great service. Melanie Webster gets a special thanks from us for her excellent customer service skills. More

Sean was an outstanding service tech . I came in with a flat tire and thought I needed a new one. Sean pointed out that a plug would work. Saved me. A lot of time and money. I am def . I came in with a flat tire and thought I needed a new one. Sean pointed out that a plug would work. Saved me. A lot of time and money. I am definitely a repeat customer now More

Great Folks; Great Service; Great waiting area Since I bought my first Toyota I have come to this facility and have never been disappointed with their service. They are always very courteous, happ Since I bought my first Toyota I have come to this facility and have never been disappointed with their service. They are always very courteous, happy to explain the service needed and why. As soon as I drive up someone is there to direct me to the appropriate service provider. Great place to wait, wonderful facilities, free WI-FI, TV area is nicely maintained. The entire place is so put together with the customer in mind! More

Pretty happy I had understood that the check for the possible leak in the AC would be quick- but that might have been my misunderstanding. Luis was very helpful i I had understood that the check for the possible leak in the AC would be quick- but that might have been my misunderstanding. Luis was very helpful in giving me a later time in the week to fit my schedule. thanks for keeping my car going! More