Ourisman Fairfax Toyota

Purchasing new Avalon My salesman was Tony Armendariz and he is a great person. He knows his products very well and has a nice personality. I had been recommended to him an My salesman was Tony Armendariz and he is a great person. He knows his products very well and has a nice personality. I had been recommended to him and can now see why. My experience was great and I am not a fan of the new car purchase process. The managers were very professional and the finance guy did a wonderful job. Delivery of the car was very nice with pictures and a red bow. If you buy a car here don't forget to ring the bell on your way out. MIke More

Excellent Service All three gentlemen that I named were courteous, motivated, and enthusiastic to ensure that my needs were met in regards to my purchase. All three of All three gentlemen that I named were courteous, motivated, and enthusiastic to ensure that my needs were met in regards to my purchase. All three of them exceeded my expectations, and ensured that I was able to complete the purchase "worry free". More

Great Experience Took my Prius in for warranty service - they loaned me a rental for $5 so I was able to have a mostly normal work day, and they replaced some bulbs at Took my Prius in for warranty service - they loaned me a rental for $5 so I was able to have a mostly normal work day, and they replaced some bulbs at cost. David kept me informed and patiently answered all my questions. I used to go to the Toyota dealer where I purchased the car, but from now on my car goes only to Ourisman. More

Customer Service My experience was great. Exemplory customer service, and attempted repair on my truck. I will definitely be coming back in the future to Ourisman Toy My experience was great. Exemplory customer service, and attempted repair on my truck. I will definitely be coming back in the future to Ourisman Toyota More

Purchase of a Used Vehicle Ibra Kebe was very attentive and had a great attitude of service during my test-drive visit and follow-up service request. I was impressed when Ouris Ibra Kebe was very attentive and had a great attitude of service during my test-drive visit and follow-up service request. I was impressed when Ourisman agreed to fix a deep scratch that I didn't notice until a week after I drove off the lot. Customer Satisfaction is what Ibra and Andrew claim, and I can see the results of that statement. More

I really like this place I have a lifetime habit of turning good cars into lemons. No idea why. But not this time. Not only did I pick a truly reliable vehicle, I made the (wi I have a lifetime habit of turning good cars into lemons. No idea why. But not this time. Not only did I pick a truly reliable vehicle, I made the (wise) decision to keep servicing it here (I bought it used and the previous owner did the same). Dane remembers me, remembers my issues (ALL resolved) and makes sure I know what's needed. At this point I think even the shuttle driver knows me... go figure. The prices are good and EVERYONE is professional. More

Great service Luis Galarza is great adviser having effort to help and satisfy this customer. Also, technicians did have good troubleshooting and repairs on the car Luis Galarza is great adviser having effort to help and satisfy this customer. Also, technicians did have good troubleshooting and repairs on the car. Invoice he sent me in e-mail is helpful to read before I picked the car. More

Great service I came there for service work on my car. However I ended up trading mine. But the service I have received in the service department has been excellen I came there for service work on my car. However I ended up trading mine. But the service I have received in the service department has been excellent. Fast service is just what I like, especially because I come without an appointment. Simon Lump... (not sure of his last name) was superior. I have worked him before, very professional!!! More

Routine 35000 mile service for Prius Helpful, courteous and highly professional staff, work was performed promptly and exactly as promised. I have high confidence in this dealership, whi Helpful, courteous and highly professional staff, work was performed promptly and exactly as promised. I have high confidence in this dealership, which has earned my trust. More

Periodic Maintenance Visit Had a very efficient maintenance experience as always, including quick scheduling of an appointment at my convenience, quick service when I got there, Had a very efficient maintenance experience as always, including quick scheduling of an appointment at my convenience, quick service when I got there, quick provision of a loaner car, and excellent maintenance done before I expected. Only concern I have is that when considering whether to buy four new tires, we were not told that there would be a four-for-three tire sale coming up in three days. Good thing my wife had the good sense to ask, or your sales personnel would have let me purchase four new tires on the spot! I would have expected that your personnel would have told a "valuable, long time customer" (such as you call me) about the sale, thereby saving me significant money. We will return next week to take advantage of the sale. More