Ourisman Fairfax Toyota

My most enjoyable purchase of a car. Everyone, from the general manager to the technology expert, went out of their way to help me leading up to the sale and after. I went to several dea Everyone, from the general manager to the technology expert, went out of their way to help me leading up to the sale and after. I went to several dealerships and Ourisman met the best price I had gotten. I’ve been using their service department for many years which is one reason I stayed with Ourisman. It’s reassuring that I can go in for classes on how all the new technology functions. More

Excellent service I had an appointment for 1330, but got there early, 1430. They sent me to a service representative and he said that it would take 1 hour. I don't kn I had an appointment for 1330, but got there early, 1430. They sent me to a service representative and he said that it would take 1 hour. I don't know if we got there at the right time, but we got our vehicle back in less than 30 minutes. I only got the vehicle safety check, but still that was very fast. More

Excellent Service all around I was very pleased with the attention and courtesy of all the employees, specially Mr. Pariz Oroztico who spent a significant amount of time and effor I was very pleased with the attention and courtesy of all the employees, specially Mr. Pariz Oroztico who spent a significant amount of time and effort to help me make the right selection among all the styles and models of cars, to program the electronic options in the RAV4 that I purchased, and to make sure that I was totally satisfied with my purchase. Great employee. More

Excellent All-Around Service Experience Both my regular service manager (Maurice) and the gentleman who got me into my loaner vehicle were extremely pleasant and efficient. The car was read Both my regular service manager (Maurice) and the gentleman who got me into my loaner vehicle were extremely pleasant and efficient. The car was ready (and cleaned and vacuumed) in a timely fashion. The woman who helped me pay and check out was also a pleasure to deal with. More

Routine Maintenance Maurice is always helpful and attentive to my car service needs! He's one of the reasons why I always use this location for service repair. Maurice is always helpful and attentive to my car service needs! He's one of the reasons why I always use this location for service repair. More

Recall repair Called Ourisman when the dealership I historically dealt with failed to return my phone calls requesting service for airbag recall. Ourisman scheduled Called Ourisman when the dealership I historically dealt with failed to return my phone calls requesting service for airbag recall. Ourisman scheduled me right away without hesitation. More

Routine Maintenance. Take my Highlander to Ourisman for oil changes and tire rotation, as well as maintenance checks. Always receive prompt and courteous service and get Take my Highlander to Ourisman for oil changes and tire rotation, as well as maintenance checks. Always receive prompt and courteous service and get to use my Ourisman discount coupons too. More

Very helpful and accomodating Very pleased with our experience! Friendly,knowledgable,helpful. Had cars available and participated in TrueCar. Jamie went out of his way to find j Very pleased with our experience! Friendly,knowledgable,helpful. Had cars available and participated in TrueCar. Jamie went out of his way to find just what we needed. More

Great service!!! Secone time I purchased a car from this location. Toni was a great salesman. He really helped me get the car I wanted. Shawn was very helpful also. Secone time I purchased a car from this location. Toni was a great salesman. He really helped me get the car I wanted. Shawn was very helpful also. Whenever I had taken my car I traded in the service representatives have been great. More

Pretty good Everybody was pretty polite and helpful. Nice waiting area. Service didn’t take long at all. They offered me a shuttle service, which was p cool. Everybody was pretty polite and helpful. Nice waiting area. Service didn’t take long at all. They offered me a shuttle service, which was p cool. More