Ourisman Fairfax Toyota

excellent Excellent repair service , employees very professional towards me (customer). The repair was done in the time set. I have to wait a little more for my Excellent repair service , employees very professional towards me (customer). The repair was done in the time set. I have to wait a little more for my car to be wash because other cars were in front of it. More

Professionalism and Customer Service I have been bringing my car to Fairfax Toyota for over 15 years. Maurice consistently provided superb customer service and is a dependable supplier o I have been bringing my car to Fairfax Toyota for over 15 years. Maurice consistently provided superb customer service and is a dependable supplier of service information on my toyota. More

Outstanding Service I purchased my Camry from Ourisman Fairfax Toyota in 2004 and they always serviced it until 2016 at which time I started using a local service center I purchased my Camry from Ourisman Fairfax Toyota in 2004 and they always serviced it until 2016 at which time I started using a local service center for my convenience. I told the local service center that I kept hearing a loud humming while highway driving and they did not fix the problem. I decided to come back to Ourisman and I am glad I did because the technician diagnosed and fixed the problem in a timely manner. The advisor, Sean Jagdeo, was very courteous and professional. kudos to Ourisman Fairfax Toyota. More

The best experience for three times in a row. Third time in the dealership. Understanding and friendly staff. One of the very few dealerships where I saw a sincere interest to address not only own Third time in the dealership. Understanding and friendly staff. One of the very few dealerships where I saw a sincere interest to address not only own, but also my concerns as a customer. More

Maurice goes out of his way to service my Rav4 needs. I am very happy with the service that I receive and feel that I can trust the the service department. I feel that I am in good hands.I appreciate the I am very happy with the service that I receive and feel that I can trust the the service department. I feel that I am in good hands.I appreciate the ability to have a loaner car. More

Regular maintenance service Fast regular maintenance service. Excellent communication with the service personnel. The waiting area is comfortable and there is coffee available. Fast regular maintenance service. Excellent communication with the service personnel. The waiting area is comfortable and there is coffee available. Easy to schedule my appointment. Friendly people. More

Bought Highlander Good experience, sales person was very informative and skilled person. I will refer this dealer to my friends. Even though it was late everyone patien Good experience, sales person was very informative and skilled person. I will refer this dealer to my friends. Even though it was late everyone patiently helping us. Thanks to all of you. More

Excellent service We own our second Toyota from Oursiman. The reason we chose to purchase from them is the excellent customer service and the quality I know I can depen We own our second Toyota from Oursiman. The reason we chose to purchase from them is the excellent customer service and the quality I know I can depend on. More

Quick and pleasent 55K service Sean did a great job within an hour as I asked for. Once my car was ready he called me saying it was ready. Good communication. Keep up the good work. Sean did a great job within an hour as I asked for. Once my car was ready he called me saying it was ready. Good communication. Keep up the good work. More

Best service I went to get my car serviced. I was greeted by service advisor and was treated as a royalty. I was pleased with the job and time i spent while waiti I went to get my car serviced. I was greeted by service advisor and was treated as a royalty. I was pleased with the job and time i spent while waiting. It was kind of touch and go. Thanks service adviser Mr. Mustafa. Keep it up. More