Ourisman Fairfax Toyota

I received an Excellent Service. I give 5 stars. thanks! Assistant manager Carroll H was very helpful and professional. He explained to me the issues of my car, and took care of the problem. Overall my exp Assistant manager Carroll H was very helpful and professional. He explained to me the issues of my car, and took care of the problem. Overall my experience was very satisfactory. More

Great experience I had a very positive experience at the dealership, the service was great and quick. Luis helped me figure out which type of service my car needed and I had a very positive experience at the dealership, the service was great and quick. Luis helped me figure out which type of service my car needed and also offered to have my car washed. I’ll definitely return to this location for any future service. The facility was organized and served as a good working environment while I waited. More

Picky Car Owner I am overly sensitive when a service is needed on my Highlander. I am extremely picky on who services my vehicle because I want the work to be complet I am overly sensitive when a service is needed on my Highlander. I am extremely picky on who services my vehicle because I want the work to be completed correctly. I also don't want to pay an arm and a leg for the service either. Ourisman lets me have my cake eat it too.Dane takes care of me. Healso recomemnded the extended service till 45K and I couldn't beat the rice. Tis is theservice that I appreciate and come to expect from Orisman. From where I stand as long as Ourisman and Dane continues to provide such customer support I will contimue to not only have my vehicles serviced at Ourisman but will continue to purchase my vehicle from Ourisman. More

Outstanding Service The Ourisman Toyota Fairfax team are rock stars. My 10-year old Matrix was long overdue for service and I was anticipating a big bill. They gave it a The Ourisman Toyota Fairfax team are rock stars. My 10-year old Matrix was long overdue for service and I was anticipating a big bill. They gave it a thorough checkup and performed the scheduled maintenance and oil change and the "Cub Car" is running like a champ again and no big bill. They outlined items that might need addressing in the future, but there was no pressure to have unnecessary work done as I've experienced at other dealers in the past. I was even provided a loaner car so i could make it to a funeral service. This team provides a really great service experience time after time. Thank you! More

great services the sales person was helpful he understood my need,and delivery exactly what I was looking for also I went home happy thank you all the sales person was helpful he understood my need,and delivery exactly what I was looking for also I went home happy thank you all More

Great service Everyone was very friendly and professional. Marcus, Tony, and Ten worked well with us to give us the best possible deal. Highly recommend Ourisman Everyone was very friendly and professional. Marcus, Tony, and Ten worked well with us to give us the best possible deal. Highly recommend Ourisman FAIRFAX Toyota. More

Very polite, helpful and speedy! Excellent service always, very polite, helpful and speedy. Car fixed quickly and costs discussed clearly. This is an outstanding service center with Excellent service always, very polite, helpful and speedy. Car fixed quickly and costs discussed clearly. This is an outstanding service center with the staff always going above and beyond expectations. More

Excellent Customer Service and Professional Service Manager Their Focus is on providing excellent Customer Service. The service center has highly trained and a very professional team. I can count on a thorough Their Focus is on providing excellent Customer Service. The service center has highly trained and a very professional team. I can count on a thorough check up and a choice of recommendations to address any further needs for service. More

60,000 mile check up with a great service rep Luis G. is a real asset to Ourisman Toyota. He is professional, knowledgeable, polite and very educated in the vehicles. We have been clients of th Luis G. is a real asset to Ourisman Toyota. He is professional, knowledgeable, polite and very educated in the vehicles. We have been clients of this dealership and service center for over 25 years and have always felt to be a valued customer. The staff will work with you to assure you are satisfied with the quality of the work and the fair prices. Thank you Luis G. and Ourisman Toyota, More

Great experience Everyone concerned with my visit was just great. Would have been perfect with lower prices for service provided. Very professional with no high pres Everyone concerned with my visit was just great. Would have been perfect with lower prices for service provided. Very professional with no high pressure sales pitches. More