Ourisman Fairfax Toyota

Top service, ask for Carroll Carroll Hyman has always provided excellent, on-time, service. Always professional, attentive, and trustworthy. We have had several Toyotas over the Carroll Hyman has always provided excellent, on-time, service. Always professional, attentive, and trustworthy. We have had several Toyotas over the years and are extremely pleased with our service visits here, especially with Carroll. Thanks! More

Way To Go Dane Dane is fantastic. Got me in and out quickly. He is attentive to my needs and take care of my vehicle with care. He knows his job and what maintenance Dane is fantastic. Got me in and out quickly. He is attentive to my needs and take care of my vehicle with care. He knows his job and what maintenance to perform on my vehicle. He is personal which I demand. More

24 month service The first 24 months of service are free as part of the Toyota purchase. The work was done promptly. The advisor explained the service and was very co The first 24 months of service are free as part of the Toyota purchase. The work was done promptly. The advisor explained the service and was very courteous. More

Maurice was terrific! Got my 120k maintenance and inspection done in 3 hours, even with a last minute appointment. My 2008 Prius is in good hands! Thanks for always doing Got my 120k maintenance and inspection done in 3 hours, even with a last minute appointment. My 2008 Prius is in good hands! Thanks for always doing a great job for our 4 Toyota family. More

Replacing headlight I was in a hurry. Dane made sure I was in and out as fast as possible. Dane is really easy going. I will ask for him in the future! I was in a hurry. Dane made sure I was in and out as fast as possible. Dane is really easy going. I will ask for him in the future! More

Cooperative staff. Maurice is an excellent helpful advisor Maurice went out of his way to service both of my Toyotas on the same day with one driver, me and a recall on one of them. Maurice went out of his way to service both of my Toyotas on the same day with one driver, me and a recall on one of them. More

Very east t o set up appointment which was at my convenience. My service tech had paperwork ready when I arrived. I took advantage of the great $5.00 rental car o set up appointment which was at my convenience. My service tech had paperwork ready when I arrived. I took advantage of the great $5.00 rental car which was taken care of in just a very few minutes. I was called as soon as my vehicle was ready. I could return the rental car at my convenience that day. Everyone was courteous and professional. No pressures. I highly recommend the service. More

Quick work. A thorough 48 mos. check. Service advisor briefed me on future needs. Because of my low mileage use of my Highlander, certain engine clean out proce A thorough 48 mos. check. Service advisor briefed me on future needs. Because of my low mileage use of my Highlander, certain engine clean out procedures will be needed. More

Great Techs Great Service Thank You Mustafa T. for making our experience at Ourisman and resolution to our problem a very positive experience. Our problem was a missing fuse t Thank You Mustafa T. for making our experience at Ourisman and resolution to our problem a very positive experience. Our problem was a missing fuse that did not allow our phones to charge in either outlet. The cost for a diagnosis was costly but we needed this service. Our customer service rep did all he could to help us financially and he diagnosed the problem before the car even went into the service bay. We appreciate your extra effort and thank you for taking special interest in a long-term (since 1990) customer. More

Buying a Highlander My salesman was Pariz Oroztico, and the manager was Mr. DosSantos. Both of them are very professional, courteous and were more than willing to work w My salesman was Pariz Oroztico, and the manager was Mr. DosSantos. Both of them are very professional, courteous and were more than willing to work with me to get the car I wanted at a price i was willing to pay. I appreciate their help with the purchase. More