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Ourisman Fairfax Toyota
Fairfax, VA
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942 Reviews of Ourisman Fairfax Toyota
Purchase of used 2017 RAV4 with 6124 miles on the odometer. Upon delivery the trunk screen was missing but provided when we asked for it. A day after delivery, I had to add distilled water to the battery and Upon delivery the trunk screen was missing but provided when we asked for it. A day after delivery, I had to add distilled water to the battery and the service department had to add anti freeze (at least 1" below Low mark) when the engine was cold. The finance person was knowledgeable, helpful and efficient. It was good working with Jaime, our initial salesman. Overall we are very happy with the purchase and are enjoying driving the car very much. More
2018 Corolla purchase Outstanding support through USAA car buying initiation, to internet sale (Chris), to floor sales Tony, to management involvement in price negotiation, Outstanding support through USAA car buying initiation, to internet sale (Chris), to floor sales Tony, to management involvement in price negotiation, to Colin making the financing and closing easy and efficient. Thanks you! More
Great Service Dane is very knowledgeable and helps you understand what is being done to your vehicle! He has always taken the time to talk to me about my truck an Dane is very knowledgeable and helps you understand what is being done to your vehicle! He has always taken the time to talk to me about my truck and works on getting me in and out of there quickly. I have always received great service at Ourisman with my vehicles. Thanks! More
Amazing service writer! Dane Beunier continues to set the bar for service and professionalism. He is without a doubt the reason I continue to extol the virtues of Fairfax Toy Dane Beunier continues to set the bar for service and professionalism. He is without a doubt the reason I continue to extol the virtues of Fairfax Toyota Service to all my friends. He cares, and helps you understand the recommendations without talking down to you. Great experience, again! More
Excellent on all levels Customer service rep Maurice a delight t to deal with...both highly responsive and informative. Work is done well, on time and at a reasonable and pre Customer service rep Maurice a delight t to deal with...both highly responsive and informative. Work is done well, on time and at a reasonable and predictable price. More
Top service, ask for Carroll Carroll Hyman has always provided excellent, on-time, service. Always professional, attentive, and trustworthy. We have had several Toyotas over the Carroll Hyman has always provided excellent, on-time, service. Always professional, attentive, and trustworthy. We have had several Toyotas over the years and are extremely pleased with our service visits here, especially with Carroll. Thanks! More
24 month service The first 24 months of service are free as part of the Toyota purchase. The work was done promptly. The advisor explained the service and was very co The first 24 months of service are free as part of the Toyota purchase. The work was done promptly. The advisor explained the service and was very courteous. More
Way To Go Dane Dane is fantastic. Got me in and out quickly. He is attentive to my needs and take care of my vehicle with care. He knows his job and what maintenance Dane is fantastic. Got me in and out quickly. He is attentive to my needs and take care of my vehicle with care. He knows his job and what maintenance to perform on my vehicle. He is personal which I demand. More
Maurice was terrific! Got my 120k maintenance and inspection done in 3 hours, even with a last minute appointment. My 2008 Prius is in good hands! Thanks for always doing Got my 120k maintenance and inspection done in 3 hours, even with a last minute appointment. My 2008 Prius is in good hands! Thanks for always doing a great job for our 4 Toyota family. More
Replacing headlight I was in a hurry. Dane made sure I was in and out as fast as possible. Dane is really easy going. I will ask for him in the future! I was in a hurry. Dane made sure I was in and out as fast as possible. Dane is really easy going. I will ask for him in the future! More