Ourisman Fairfax Toyota

Great service and professional and courteous staff. They serviced my car in a timely manner and kept me apprised of any issues found. I highly recommend Ourisman Fairfax Toyota. They serviced my car in a timely manner and kept me apprised of any issues found. I highly recommend Ourisman Fairfax Toyota. More

Dedicated Staff and Service My Granddaughter Loves her new car and wishes to Thank the Ourisman Fairfax sales and finance staff. Amard was very helpful in answering our question My Granddaughter Loves her new car and wishes to Thank the Ourisman Fairfax sales and finance staff. Amard was very helpful in answering our questions as was the rest of the Team. Jeff walked us through the finance options and answered all our questions. It took a bit of horse trading to get to the final out the door price but we are satisfied with the Deal made and the Toyota RAV4 XLE. Thanks for the friendly service. More

Great experience purchasing used 2015 Prius We had a great experience with Ourisman Sales. Everyone was helpful and attentive from the moment we parked to when we left with the car, while never We had a great experience with Ourisman Sales. Everyone was helpful and attentive from the moment we parked to when we left with the car, while never feeling pushy or rude. They explained everything and were happy to listen to what we had to say, and never made us feel forced to buy some extra feature or over-the-top insurance that we didn't want or need. More

Secure My technician, Maurice, addresses the condition of my vehicle and lets me know what has to be done and what will have to be done, to keep it running s My technician, Maurice, addresses the condition of my vehicle and lets me know what has to be done and what will have to be done, to keep it running safe and secure. I buy Toyota because I feel safe. Also, it performs as it should. If it is not maintained properly obviously it will not.. Being able to trust your service technician means a great deal to me. Knowing the maintenance technicians are skilled and trained helps me to know they will get the job done, first time, with only what needs doing without adding expense to the service. More

Toyota Quality Great service and facility. Always reliable, friendly, and accommodating for those of us who want to wait while the car is being serviced. My questi Great service and facility. Always reliable, friendly, and accommodating for those of us who want to wait while the car is being serviced. My questions and concerns have always been addressed completely. More

2018 Corolla purchase Outstanding support through USAA car buying initiation, to internet sale (Chris), to floor sales Tony, to management involvement in price negotiation, Outstanding support through USAA car buying initiation, to internet sale (Chris), to floor sales Tony, to management involvement in price negotiation, to Colin making the financing and closing easy and efficient. Thanks you! More

Purchase of used 2017 RAV4 with 6124 miles on the odometer. Upon delivery the trunk screen was missing but provided when we asked for it. A day after delivery, I had to add distilled water to the battery and Upon delivery the trunk screen was missing but provided when we asked for it. A day after delivery, I had to add distilled water to the battery and the service department had to add anti freeze (at least 1" below Low mark) when the engine was cold. The finance person was knowledgeable, helpful and efficient. It was good working with Jaime, our initial salesman. Overall we are very happy with the purchase and are enjoying driving the car very much. More

Great Service Dane is very knowledgeable and helps you understand what is being done to your vehicle! He has always taken the time to talk to me about my truck an Dane is very knowledgeable and helps you understand what is being done to your vehicle! He has always taken the time to talk to me about my truck and works on getting me in and out of there quickly. I have always received great service at Ourisman with my vehicles. Thanks! More

Amazing service writer! Dane Beunier continues to set the bar for service and professionalism. He is without a doubt the reason I continue to extol the virtues of Fairfax Toy Dane Beunier continues to set the bar for service and professionalism. He is without a doubt the reason I continue to extol the virtues of Fairfax Toyota Service to all my friends. He cares, and helps you understand the recommendations without talking down to you. Great experience, again! More

Excellent on all levels Customer service rep Maurice a delight t to deal with...both highly responsive and informative. Work is done well, on time and at a reasonable and pre Customer service rep Maurice a delight t to deal with...both highly responsive and informative. Work is done well, on time and at a reasonable and predictable price. More