Ourisman Fairfax Toyota

It was great-in and out in a reasonable time frame. David Lineham is wonderful!! The technician Vuong Nguyen-is amazing-he always takes very good care of my car-which is why I like taking it to Ourisman David Lineham is wonderful!! The technician Vuong Nguyen-is amazing-he always takes very good care of my car-which is why I like taking it to Ourisman-between David and Vuong I have no worries!!! More

Good Service I was happy with the work done. It was disappointing that one issue was too expensive to fix, but understandable. I would recommend this shop. I was happy with the work done. It was disappointing that one issue was too expensive to fix, but understandable. I would recommend this shop. More

Last minute and quick fix In the morning I had called the parts department to check if a part was in stock. I was attempting a DIY when I realized rather than possibly breakin In the morning I had called the parts department to check if a part was in stock. I was attempting a DIY when I realized rather than possibly breaking something, I should leave it up to the dealership. After calling the dealership by mid-day, bringing my vehicle in for service, renting a vehicle, and then picking up my vehicle after service, I have to say it was all done like clockwork, entire time only a couple of hours. Bravo Ourisman, well done. Thank you for tending to my needs when I needed it most. Very appreciated and very grateful. More

Good service Have had good service experiences with our last two Toyota cars. Easy to make an appointment, appreciate the call back with information and costs bef Have had good service experiences with our last two Toyota cars. Easy to make an appointment, appreciate the call back with information and costs before work begins. Work completed on time. No hesitation in returning here. More

never lets me down, great customer service!! Dane is an incredibly friendly and approachable individual. He walked me through everything that he and the auto team would be doing to my car and st Dane is an incredibly friendly and approachable individual. He walked me through everything that he and the auto team would be doing to my car and stopped to explain anything that I may wanted more elaboration on. This is my second time seeing Dane at the shop. The first time was for a tire rotation, and I was lucky to be put on his list. This time, I came in for an oil change, and after experiencing how attentive he was the first time, I requested Dane again and I was more than pleased with the end results. Thanks, Dane! More

Left Grease Stains in Vehicle Service took about an hour, which I expected from a dealership. They washed my car and cleaned the inside, which was nice. However, I found grease s Service took about an hour, which I expected from a dealership. They washed my car and cleaned the inside, which was nice. However, I found grease stains on the left front door inner trim panel and the left front seat. They didn't even do an oil change, which was not needed at this time, but they managed to get grease stains. A bit disappointing. More

Gracious attitude I was satisfied with the car inspection and waited 45 minutes. Their work attitude was great , all of things ability is very strong. The environment h I was satisfied with the car inspection and waited 45 minutes. Their work attitude was great , all of things ability is very strong. The environment here is good. More

Service Rep "Dane" rocks! Can not say enough how helpful and insightful our Service Rep "Dane" has been. Our vehicle is getting up in years and miles so naturally things are ju Can not say enough how helpful and insightful our Service Rep "Dane" has been. Our vehicle is getting up in years and miles so naturally things are just starting to go. Dane has offered terrific recommendations for us and is always a pleasure to deal with. More

Great play to buy a Toyota Process was very good with no pressure. Price was fair (matched other dealers). Would go back again for my next car if all stays the same. Process was very good with no pressure. Price was fair (matched other dealers). Would go back again for my next car if all stays the same. More

Great Customer Service Ourisman Toyota in Fairfax was able to meet my needs very well. Tony worked with me and helped me to find the vehicle I wanted and was able to complet Ourisman Toyota in Fairfax was able to meet my needs very well. Tony worked with me and helped me to find the vehicle I wanted and was able to complete everything in a timely manner. Great experience! More