Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center
Clarksville, MD
260 Reviews of Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center
I had a problem with this dealership in the past, but then I made a complaint and honestly never had an issue again. I can tell management corrected the issue. Which says customer service means alot to t then I made a complaint and honestly never had an issue again. I can tell management corrected the issue. Which says customer service means alot to them. The service manager is amazing. So patient and helpful! I trust that they wont try and do anything unnecessary. Saved me money and time on multiple occasions. The team was professional. Thaaaaaaaanks!!!! More
Employees was yelling and screming like he was on something just because i voice my opinion he need angry management before he hurt sbody dont no his name something just because i voice my opinion he need angry management before he hurt sbody dont no his name More
I brought in my newly-purchased 2018 Jeep Grand Cherokee Summit at 11:45 last Friday with a coolant leak, with plans to travel out of state the next day. Moe, the service manager, arranged fir a quick diagn Summit at 11:45 last Friday with a coolant leak, with plans to travel out of state the next day. Moe, the service manager, arranged fir a quick diagnosis which was a failing water pump. Not having it in stock, he located one at another dealer, and by 4:00 the job was done! An outstanding effort by the entire team. More
Moe Qureshey was excellent, he really made my day. His outstanding service will keep me coming back. He took his time to explain everything and when they had to keep my vehicle, he made sure to get me a outstanding service will keep me coming back. He took his time to explain everything and when they had to keep my vehicle, he made sure to get me a loaner so I could get to work. Overwhelmed by his care and the respect he showed me as a military member. Thumbs up all around. More
It took 2 days and $825 to fix my Jeep Cherokee Trailhawk. The first day they replace the ABS sensor even though it is ok. Today they replaced the front left wheel hub which has a failed tone rin Trailhawk. The first day they replace the ABS sensor even though it is ok. Today they replaced the front left wheel hub which has a failed tone ring. At least now my Jeep works fine. More
In a crazy situation of Covid affecting part replacements I couldn’t have been more pleased with the efforts the dealership and Dwayne made to get us through a frustrating month of waiting for parts. Communi I couldn’t have been more pleased with the efforts the dealership and Dwayne made to get us through a frustrating month of waiting for parts. Communication and support were fantastic! More
Never dissappointed always a great experience! Professional, Friendly, Honest top Quality service! Great Value and I am always confident I made the Best Choice in where to Buy my Cars and Have the Professional, Friendly, Honest top Quality service! Great Value and I am always confident I made the Best Choice in where to Buy my Cars and Have them Serviced! Service is Key! More
My advisor was Steve Ritter and he provided great service. Steve was professional, courteous and easy to talk to. I’m happy that Ourisman is near where I live and convenient but most importantly that service. Steve was professional, courteous and easy to talk to. I’m happy that Ourisman is near where I live and convenient but most importantly that they provide excellent care for my vehicle. I’d easily recommend Ourisman to friends and family. More
Brought in 2018 Pacifica hybrid for a recall fix. Service assistant Moe was engaging, knowledgeable, and articulate. Gave me confidence that the job would be done right and on time. assistant Moe was engaging, knowledgeable, and articulate. Gave me confidence that the job would be done right and on time. More