Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center

Issues Resolved All issues were resolved. I would have given them 5 stars if my truck had been washed and communications were a little more proactive (I had to call l All issues were resolved. I would have given them 5 stars if my truck had been washed and communications were a little more proactive (I had to call late in the day to get a status update to make sure I could pick the vehicle up). More

Mount and Balance 1 35” tire I took my Jeep Wrangler in to get a new tire mounted onto a new rim. 3.5 hours later it was ready. The service advisor handed me bill. They I took my Jeep Wrangler in to get a new tire mounted onto a new rim. 3.5 hours later it was ready. The service advisor handed me bill. They charged me a whopping 149.99 to mount and balance 1 tire. What a ripoff! When I got home I looked over the freshly mounted spare and saw a nice big scratch in the Black Rim. Nobody told me they damaged it too! Shady! I purchased my Jeep from them, a high priced upfitted Rocky Ridge JLU. I will take my business elsewhere! More

recall services and oil change this place is my go to place for all my truck services. the staff are very professional and the services you get is top notch. i initially went in for this place is my go to place for all my truck services. the staff are very professional and the services you get is top notch. i initially went in for a recall service and i got more done on my truck by the time i got out. the best part is i got all of it for free. oil change, tire rotation plus more. oh and i get a free car wash whenever i want one. you won’t find many places that’ll hook you up like this. highly recommend this dealership. More

Routine Service & Warranty Repair Came in for routine service, I mention 1 issue they thoroughly checked found failing part & replaced under warranty! I was amazed they had part in sto Came in for routine service, I mention 1 issue they thoroughly checked found failing part & replaced under warranty! I was amazed they had part in stock, most places wouldn’t, as always the service department shines! More

Vehicle service While the staff is extremely friendly, it took two hours for an oil change. They do not take appointments and it’s first come first serve. They call i While the staff is extremely friendly, it took two hours for an oil change. They do not take appointments and it’s first come first serve. They call it “quick lube”,but there’s nothing quick about it. More

Oil/tire rotation service Routine maintenance of tire rotation and oil service provided without issue...on-time as scheduled and courtesy shuttle service provided...the custome Routine maintenance of tire rotation and oil service provided without issue...on-time as scheduled and courtesy shuttle service provided...the customer service was excellent More

Great Professional Service Dewayne has assisted my husband and I with the servicing of my 2005 Jeep and my husband's Chrysler from the very beginning and we trust his guidance. Dewayne has assisted my husband and I with the servicing of my 2005 Jeep and my husband's Chrysler from the very beginning and we trust his guidance. More

Service Dept. is the best Service Advisor Steve Ritter is honest and great to work with. I have a Hyundai Sonata that has a Ford Service plan. I went to two Hyundai dealerships Service Advisor Steve Ritter is honest and great to work with. I have a Hyundai Sonata that has a Ford Service plan. I went to two Hyundai dealerships and they don't know what customer service is. Steve told me to bring my vehicle in and he had no issues completing an oil change and tire rotation under the agreement. So easy to work with Steve. Thanks for knowing how to keep your customers happy. More

Service This was my first time at this dealership and everyone was very polite. Joe in the service department was very helpful and even explained everything t This was my first time at this dealership and everyone was very polite. Joe in the service department was very helpful and even explained everything to me and made sure I understood everything before I left. More

Personable and Professional Joe was a fantastic employee who represented the best of what a dealership should strive to be: personable to your needs/concerns and yet professional Joe was a fantastic employee who represented the best of what a dealership should strive to be: personable to your needs/concerns and yet professional to deliver on the expectations a customer has for having their car issue resolved. A friendly face with more than enough skills to deliver, thanks! More