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Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center

Clarksville, MD

4.5
260 Reviews

260 Reviews of Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center

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September 01, 2019

Service Mike and his team are very professional and courteous! My Jeep was taken care of and returned with all my issues addressed to my satisfaction! More

by Web7446
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2019

Minor service issues with recalls My experience went well. Everyone was warm and professional. My interactions went well. I left my vehicle overnight. All of my issues/recalls were More

by dodgE.3032
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
August 27, 2019

Top notch service Excellent customer service and the quickest oil change and tire rotation ever! Great first experience! Will make the extra drive to go back here for More

by Jgreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Catron
August 23, 2019

Terrible time getting an appointment Got a recall notice on a Friday which needed to be taken care or swiftly because the car was headed to college the following Friday. Called Ourisman J More

by Voice of Reason
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
August 17, 2019

Well worth the time and distance I’m about 9 miles away from Ourisman. I’d tried two other dealers under 5 miles from me, one who couldn’t program a remote start unit after 3 techs a More

by NormB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue - shuttle driver.
August 09, 2019

Always great service I’ve used Ourisman Clarksville since 2007 for service of my 3 wranglers. Dwayne , my service advisor for the whole 12 years has bee outstanding. More

by jerrys9195@aol.com
Recommend Dealer
Yes
Employees Worked With
Dwayne Bridget
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2019

Another great Ourisman Clarksville experience Brought one of our minivans in for service. Steve Ritter took excellent care of us as usual. We'll return when it's time for service again. More

by Pacificaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2019

oil Change The wait for oil change was 2 1/2 hours, I live 1 hour away, to get my oil changed (which I already paid for because I was talked into your maintenanc More

by Jojack333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know anybody’s name only spoke with the man at oil change express
July 27, 2019

Great service as usual Had our 2019 Pacifica in for service. Steve took care of us in his usual excellent manor. I don't have my vehicles serviced anywhere but here at Ouris More

by Pacificaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2019

Oil Change Quality service provided. Had oil changed, tires rotated, and cabin filters changed. Very pleased with the service and the time to complete it. I will More

by HappyCamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Kral, Mike Catron
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