Ourisman Chantilly Kia

My intentions when visiting the Chantilly dealership was to buy a Sportage. As a new customer I had no idea what to expect from the sales staff. The first person I met was David Kim and soon afterward met t to buy a Sportage. As a new customer I had no idea what to expect from the sales staff. The first person I met was David Kim and soon afterward met the sales manager Purcell Johnson. In avery short time I could see I came to the right place to buy a car. Purcell not only was attentive and listened to what I wanted but his personality stood out with friendliness and knowledge of all products I showed an interest in. He monitored the entire sales procedure at the same time letting the staff do what they were trained to do. I would certainly recommend to anyone to visit the Chantilly dealership even if they have another brand of car in mind. It was a pleasure to meet Purcell and staff and his dealership will be the first one I visit when I'm ready for a new car. Al Metro More

Went to Ourisman to check out their new Kia's but after spending a few hours looking at them all I wasn't 100% convinced but Jeff (our sales person) was willing to take us to Toyota to show us new Toyotas spending a few hours looking at them all I wasn't 100% convinced but Jeff (our sales person) was willing to take us to Toyota to show us new Toyotas as well as all of their used cars. We ended up picking a great used car with low miles that fit our budget. So 8 hours and 9 test drives later we had finished the deal and we are very grateful to Jeff for spending so much time with us and helping us find something that suited our needs. Thanks again to Ourisman and Jeff Hoyt, you've definitely just earned life long customers. More

I was very impressed with the friendliness, professionalism, and knowledge of everyone I dealt with at Ourisman Kia when I purchased my new 2012 Sorento. The showroom itself was very nice with professionalism, and knowledge of everyone I dealt with at Ourisman Kia when I purchased my new 2012 Sorento. The showroom itself was very nice with plenty of cars on display and nice customer amenities that made my time there very comfortable as I worked through the details of my trade in, new car selection, and financing. Marcus Weaver's knowledge of the vehicles and enthusiasm for what he sells made my decision to buy from Ourisman an easy one. Sales Manager Chris Bell and Business Manager Silvia Aviles worked with me to make sure that all applicable rebates and incentives were applied and the best possible financing was obtained. I would definitely recommend this dealership. More

My husband and I were very pleased with the service we received at Ourisman Kia. Everyone we had contact with went out of their way to be friendly and proactive. They listened to what we were looking for received at Ourisman Kia. Everyone we had contact with went out of their way to be friendly and proactive. They listened to what we were looking for in a used car and showed us several great choices. Once we made our decision the rest was a peice of cake. I would definatly recomend this dealership to family and friends. More

I love the Kia we just bought! It is exactlly what we wanted. The sales people were friendly and knowlegeable about the car. My husband had done reseach on the car and as he asked questions a lot of what wanted. The sales people were friendly and knowlegeable about the car. My husband had done reseach on the car and as he asked questions a lot of what we already knew was confirmed. I liked how they took the time to show you in detail how to use every feature on the car after it was bought, and there were quite a few features to go through. Their price was compedative aswell. More

Every experience with this dealership from lease to service has been excellent. We were out of the dealership quickly with the new car with no money down. The service has been efficient and fast. I service has been excellent. We were out of the dealership quickly with the new car with no money down. The service has been efficient and fast. I am offered a car wash every time and the Sales Manager, Purcell Johnson always comes over to say hello. I would highly recommend this dealership. More

I was very impressed with Jeff's ability to answer most of my questions via email. Once arriving at the dealership, I was thoroughly impressed with Jeff's knowledge of the Optima. Purchase and paperwork of my questions via email. Once arriving at the dealership, I was thoroughly impressed with Jeff's knowledge of the Optima. Purchase and paperwork were a breeze and I was done in less than 2 hours. I have zero issues with Ourisman Chantilly Kia. My only complaint has to do with Kia itself, I felt that both the vehicles I owned should have qualified me for their Competitive Rebate Program. More

It is the best dealer in the world,the employees has a professionally trained and the manager very professional and friendly. for my I give the 10 score highest for this service. professionally trained and the manager very professional and friendly. for my I give the 10 score highest for this service. More

great teaam work on sales to make it as quick as possible. both sales person are no longer there but they were great but I did find one of the sales person at Don Beyer Kia in Falls Church. Servi possible. both sales person are no longer there but they were great but I did find one of the sales person at Don Beyer Kia in Falls Church. Service managers were friendly and paid attention to a problem I had with my Soul. Problem is now fixed after 22 months [i was just lazy] and now I have a perfectly operating Soul. we have purchased vehicles of many different makes from Ourisman since 70's and each purchasing experiences have been good compare to some others. Not sure why one user had bad ourisman experience, but for my experience, I am giving them 5 considering what I went through with Fairfax Kia[bottom feeders] and Koons which we also have purchased many vehicles from Koons over the years but from very early sales discussion turned me off BIG time. More