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Ourisman Chantilly Kia

Chantilly, VA

3.1
955 Reviews

4105 Auto Park Circle

Chantilly, VA

20151

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955 Reviews of Ourisman Chantilly Kia

January 28, 2022

Awesome customer service. Caroline is the best! She made purchasing my car an enjoyable experience. I dreaded going to car dealerships in the past, but working with this dealership was not at all. Looking f More

by noezlith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Condon, Tyler Bratcher
Jan 30, 2022 -

Ourisman Chantilly Kia responded

Hi Noezlith, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

January 04, 2022

I bought a service package for 900 that the salesman said covered “all maintenance for 3 years or 36000 miles”. I am at fault for not looking further, but this turned out to be 4 oil changes which I waited 3 More

by Wiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy Brown, Derek Boateng
Jan 06, 2022 -

Ourisman Chantilly Kia responded

Thank you for providing this feedback. We aim to be as open and transparent as possible with all of our customers. We would love to speak with you further regarding your experience if you don't mind reaching out to our service manager, Jeremy Patrick, at (703) 263-2500.

Jan 06, 2022 -

Wiser responded

That’s completely untrue. I called and left messages 6 times over 3 months. Stopped by once and spoke with a friendly sales person that said they would have someone call me. Never got a call. The manager that finally helped this week me found my perspective annoying.

January 01, 2022

Great place, friendly and no pressure with excellent service. Caroline Condon was excellent and her colleagues were all very helpful, including on the finance end. More

by Robomex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Condon, Aaron King, Tyler Bratcher
Jan 06, 2022 -

Ourisman Chantilly Kia responded

Thank you for leaving a review. We will be sure to pass along your compliments!

December 31, 2021

I had a great experience at Ourisman! I bought my car with no problem and the customer service was incredible! I want to thank Tyler M. for his friendliness and knowledge about my vehicle. Thank you Our More

by shakira_ga
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Martin
Jan 06, 2022 -

Ourisman Chantilly Kia responded

Thank you for leaving a review. We hope you are enjoying your new vehicle!

December 31, 2021

I bought my daughter a Kia Seltos yesterday and had a wonderful experience at Ourisman Kia of Chantilly! I have never owned a Kia before, but did my research and learned how reliable and safe they are. T More

by Karen P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Condon, Crystal Mullins-Kerns, Aaron King
Jan 06, 2022 -

Ourisman Chantilly Kia responded

Thank you for leaving a review! We look forward to seeing you again!

December 21, 2021

Just purchased my fourth Kia from Ourisman last night and as previously experienced, it was easy and quick! What a great team to work with! I'm always confident that I will walk away satisfied with not only More

by ljmptn53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Raymond, Aaron King
Dec 23, 2021 -

Ourisman Chantilly Kia responded

Thank you for leaving a review. We hope you are enjoying your new KIA!

December 11, 2021

This was a great experience from start to finish. I was glad that Caroline Condon was able to help me find the perfect car at the perfect price for me! More

by katie.gladhill21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Brown, Caroline Condon
Dec 12, 2021 -

Ourisman Chantilly Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ourisman Chantilly Kia. Thank you for the great review!

November 01, 2021

Great place to buy a car. This is our second purchase here and it's always been pleasant. More

by abailey213
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Martin
Nov 02, 2021 -

Ourisman Chantilly Kia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2021

This is the 3rd car I have bought from Ourisman Kia and there is a reason I keep coming back. After my fairly new Kia was totaled by a distracted driver, I searched for replacement. Frankly, nothing exci More

by Mike S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bratcher
Nov 02, 2021 -

Ourisman Chantilly Kia responded

Hi Mike, thank you for your kind review; we are happy to pass along your comments to the team here at Ourisman Chantilly Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2021

This was my first new car purchased and Kia Ourisman didn't disappoint. Both Tyler and Aaron were friendly and very knowledgeable about anything I asked. I walked away with a great new car and a great More

by bostnchick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron King, Tyler Martin
Oct 29, 2021 -

Ourisman Chantilly Kia responded

Thank you for leaving a review. We will be sure to pass along your compliments to Tyler and Aaron!

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