Back

Ourisman Chantilly Kia

Chantilly, VA

3.6
950 Reviews

4105 Auto Park Circle

Chantilly, VA

20151

Directions

By Type

950 Reviews of Ourisman Chantilly Kia

May 25, 2022

I hate buying cars. I hate it so much that this was my first new car in 17 years m. But my experience at Ourisman Chantilly Kia was actually pretty great. I knew the car More

by NewKiaMom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Mullins , Tyler Martin, Tyler Bratcher
May 26, 2022 -

Ourisman Chantilly Kia responded

Hi Newkiamom, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2022

I had Tyler as my Sales representative he was AMAZING. He made sure to answer any questions that I had about the vehicle that I purchased and handed me off properly to a very knowledgeable Finance person More

by Excited Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Peterson and Gary Schuler, Tyler Martin
May 26, 2022 -

Ourisman Chantilly Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ourisman Chantilly Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2022

This past April, my son purchased his first car. Nelson Mercado assisted him with all aspects of the car selection and buying process. The experience was a breeze and left my son feeling proud after More

by Chanille.Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Turcios, Tyler Bratcher
May 25, 2022 -

Ourisman Chantilly Kia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 08, 2022

Working with Tyler was about as simple as it comes. He did everything he could to make sure I was able to leave with the car I loved with a price that I could afford, even during these pandemic prices More

by wnpeters84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Martin
May 09, 2022 -

Ourisman Chantilly Kia responded

Hi, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

May 06, 2022

This is my fourth Kia (second lease) from Ourisman Chantilly Kia and, once again, I am exceptionally satisfied with my experience. Both Caroline Condon (sales) and Tyler Bratcher (finance) really mad More

by tje
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Condon, Tyler Bratcher
May 08, 2022 -

Ourisman Chantilly Kia responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2022

Wonderful experience with the whole team! The process only took about an hour and they even brought the color I wanted from a different dealership! Very helpful with breakdown as this was my More

by ricciardin09
Recommend Dealer
Yes
Employees Worked With
Darius, Jay, Derek Boateng
May 04, 2022 -

Ourisman Chantilly Kia responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Ourisman Chantilly Kia

May 01, 2022

Great atmosphere, All staff members are well knowledgeable on the cars and have great personalities. More

by kaela.hart98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Brown, Tyler Martin, Tyler Bratcher
May 04, 2022 -

Ourisman Chantilly Kia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2022

Since writing the review, Mr. Patrick has been a great help, along with Gary. I want to change my rating to a 5 star. It was a misunderstanding, that has been taken care of. More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary and Mr. Patrick was very helpful., Caroline Condon
Apr 24, 2022 -

Ourisman Chantilly Kia responded

Hello, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Ourisman Chantilly Kia

April 22, 2022

Since writing a bad review, my opinion has changed, mainly thanks to Mr. Patrick and Gary. They were both very helpful in getting the issue taken care of. More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Condon
Apr 24, 2022 -

Ourisman Chantilly Kia responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 21, 2022

I went there because my key was stuck in the ignition, that costed me close to $800. BUT, what really made me angry was I ordered a new fob and key, I was NOT told of the programing cost OR the time it wo More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy Brown, Ben Braunstein
Apr 21, 2022 -

Ourisman Chantilly Kia responded

Thank you for providing this feedback. We regret to hear about your experience with us. We would love to speak with you more regarding this matter, if you don't mind reaching out to our manager, Jeremy Patrick, at (703) 263-2500.

...
4
...