Otto Cadillac - Service Center

Great Service Center When I arrived at your dealership for our vehicle’s service, our vehicle was taken inside the shop immediately. Then Service Advisor Bill McLean expla When I arrived at your dealership for our vehicle’s service, our vehicle was taken inside the shop immediately. Then Service Advisor Bill McLean explained everything that was going to be done on our vehicle which was included in our service agreement. Our vehicle was serviced, washed and finished within an hour which was very nice. During this time I enjoyed a cup of complimentary coffee in their clean and comfortable waiting room. Thanks to everyone at the Otto service department! More

They were very helpful with my wife ,when choosing the SUV I dropped the vehicle off for service and everything was complete in 1 day.Very happy with the service and will always use there service again, or to I dropped the vehicle off for service and everything was complete in 1 day.Very happy with the service and will always use there service again, or to buy another vehicle. More

Fast, friendly and fair service. Always get professional fair service from Otto. The service advisors are knowledgeable and friendly. Your car is well taken care of and left clean at Always get professional fair service from Otto. The service advisors are knowledgeable and friendly. Your car is well taken care of and left clean at the end of your service. More

Otto Service Service is awesome. Bill is a great person to deal with, always makes the service experience pleasurable and takes care of Cadillac. I definitely re Service is awesome. Bill is a great person to deal with, always makes the service experience pleasurable and takes care of Cadillac. I definitely recommend Otto Service. More

Great Service! Accommodating and friendly staff! When my vehicle needed warranty service that would take a few days Ian arranged for my car to be swapped with a loaner delivered to my office. Bill th When my vehicle needed warranty service that would take a few days Ian arranged for my car to be swapped with a loaner delivered to my office. Bill then made sure the work was completed expertly and on time. Thank you Ian, Bill, my salesperson Michael and the staff at Otto Cadillac for taking such good care of me before and as importantly after the sale. More

Great Service The service work was done on-time. Bill McLean was friendly and courteous, as always. Declan took the time to check with me to be sure things went s The service work was done on-time. Bill McLean was friendly and courteous, as always. Declan took the time to check with me to be sure things went smoothly. More

Very Happy with a the sevice Very satisfied with the job working fine for the moment very happy with the job no complaints. I’m a happy camper now I can lay my radio and control t Very satisfied with the job working fine for the moment very happy with the job no complaints. I’m a happy camper now I can lay my radio and control the temperature More

From sales to service always the best experience . Working with Steve Lemon was the single best car buying experience I have ever had. He gave me lots of options, made sure I was well informed and ne . Working with Steve Lemon was the single best car buying experience I have ever had. He gave me lots of options, made sure I was well informed and never is pushy. He is looking for relationships, long term, not just a one time sale. He was awesome. Bill in service is excellent as well. Always get you in a out, explains everything, always a positive experience. They take great care of customers at Otto. More

Excellant Service Service was prompt, courteous, pleasant, and professional. Car was worked on immediately and updates given while we waited in the comfortable customer Service was prompt, courteous, pleasant, and professional. Car was worked on immediately and updates given while we waited in the comfortable customer lounge area. Very pleasant experience. More

Quick response I found a nail in my rear passenger side tire. I called service and Allison said come right in.John meet me at the service area , took down the neces I found a nail in my rear passenger side tire. I called service and Allison said come right in.John meet me at the service area , took down the necessary information and directed me to the waiting room. In a short time Bill said tire had to be replaced. After a short time work was completed, car was cleaned and I was ready to go. More