Otto Cadillac - Service Center

Service to replace Moldings around door of 2016 CTS Easy to drop off and get service started. They had me in a loaner vehicle and on my way in a few minutes. All work was completed in a timely manner. Easy to drop off and get service started. They had me in a loaner vehicle and on my way in a few minutes. All work was completed in a timely manner. More

Full service oil change, under body and and inspection and Service was accurate and I appreciated them checking and topping of fluid levels. It was prompt. The service manager got me straight in, on time, and Service was accurate and I appreciated them checking and topping of fluid levels. It was prompt. The service manager got me straight in, on time, and without delay. Thanks for the attention to detail. More

Perfect!! As always great experience from the minute Bill opens the garage door entrance!! Thank you I hope to always keep a Cadillac Escalade in my garage too As always great experience from the minute Bill opens the garage door entrance!! Thank you I hope to always keep a Cadillac Escalade in my garage too More

Great service They got me in at my scheduled time. Service was prompt and friendly. Refreshments were provided while I waited. My vehicle was returned to me wash They got me in at my scheduled time. Service was prompt and friendly. Refreshments were provided while I waited. My vehicle was returned to me washed. More

Awesome Very nice team.....very good people. Nice loaner vehicle. Good snacks while waiting. Very clean bathrooms I would recommend anyone who needs some car Very nice team.....very good people. Nice loaner vehicle. Good snacks while waiting. Very clean bathrooms I would recommend anyone who needs some car work More

Great service! Bill McLean is a pleasure to work with at Otto...I would definitely recommend bringing your car to him to be serviced. Quick, competent and courteou Bill McLean is a pleasure to work with at Otto...I would definitely recommend bringing your car to him to be serviced. Quick, competent and courteous. More

Knowable Otto has the most friendly staff I have ever dealt with. They all know their jobs and can answer any questions you have.They know you and treat you wi Otto has the most friendly staff I have ever dealt with. They all know their jobs and can answer any questions you have.They know you and treat you with respect.😊 More

Oil change visit It is always a pleasure to work with the representatives of Otto Cadillac. The service is prompt and thorough. I would highly recommend the service It is always a pleasure to work with the representatives of Otto Cadillac. The service is prompt and thorough. I would highly recommend the service department. More

Great Service, Above and Beyond! Communication was wonderful throughout process. Appreciated the loaner car while my vehicle was worked on. Staff were extremely friendly and went abov Communication was wonderful throughout process. Appreciated the loaner car while my vehicle was worked on. Staff were extremely friendly and went above and beyond...Great with my kids!!! More

The Very Best! What an amazingly good dealership! My wife & I experienced a manifold problem on Rt 87. Somehow we made our way to Otto Cadillac. The noise was louder What an amazingly good dealership! My wife & I experienced a manifold problem on Rt 87. Somehow we made our way to Otto Cadillac. The noise was louder than a helicopter. As we pulled up, people came running out and welcomed us like we were family! They had us in a Loaner and back on the road in thirty minutes. I can't say enough good things about them. The level of service & good treatment we received at Otto Cadillac is purely unprecedented! Otto Cadillac is the best! More