Otto Cadillac - Service Center

Always a pleasure dealing with the service department at Otto. Bill McLean is the best, up front, straight forward, compassionate, and honest. Can't ask for more than dealing with the service department at Otto. Bill McLean is the best, up front, straight forward, compassionate, and honest. Can't ask for more than that! More

Inspection It was simple and always nice seeing everyone there. Nice seeing all the pretty Cadillacs Lol so clean too. Oh and love that they wash the car. It was simple and always nice seeing everyone there. Nice seeing all the pretty Cadillacs Lol so clean too. Oh and love that they wash the car. More

Excellent Service I had three recalls on my Saturn Ion coupe, and they fixed all of them in less than an hour. It was really fast and satisfying and I’m happy with the I had three recalls on my Saturn Ion coupe, and they fixed all of them in less than an hour. It was really fast and satisfying and I’m happy with the service More

As great as always . Service , people and experience are great. Helpful and informative and place is very neat too. I ve been there as many times as I can remember and n . Service , people and experience are great. Helpful and informative and place is very neat too. I ve been there as many times as I can remember and never had any problem. More

Timely and great service Fantastic job, quicker than expected. Easy drop off, nice waiting area, and best of all great communication throughout the process. Reasonably price Fantastic job, quicker than expected. Easy drop off, nice waiting area, and best of all great communication throughout the process. Reasonably priced and fair. Well done More

Two Recalls taken care of Bill McLean as always is one the very best service advisors I have dealt with. The Otto Cadillac service and employes have always done a good job. Bill McLean as always is one the very best service advisors I have dealt with. The Otto Cadillac service and employes have always done a good job. More

Complimentary oil change Bill McLean was great, very personable and professional. He met me as soon as I pulled in. I feel like he was my friend even though we never met. Bill McLean was great, very personable and professional. He met me as soon as I pulled in. I feel like he was my friend even though we never met. More

Excellent Service I was able to get an appointment quickly. Dropped the car off the night before and they got the car in and done. The tech found the issue and resolved I was able to get an appointment quickly. Dropped the car off the night before and they got the car in and done. The tech found the issue and resolved it. More

Top- notch dealership with great, friendly service Always have professional, friendly service meeting Cadillacs highest standards. Very helpful and rarely have to wait long to schedule appt. They have Always have professional, friendly service meeting Cadillacs highest standards. Very helpful and rarely have to wait long to schedule appt. They have my highest recommendation. More

Great I didn’t know the service department no longer had appointments on Saturdays. However, when I arrived fir my appointment it was explained to me and a I didn’t know the service department no longer had appointments on Saturdays. However, when I arrived fir my appointment it was explained to me and a nice, new loaner was waiting for me. It was fast and easy! More