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Otto Cadillac
Albany, NY
1,869 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,869 reviews
October 21, 2022
The most important aspect of any business is it’s customer service. This means making your customer feel valued and respected while also making the experience comfortable. My experience met all tho customer service. This means making your customer feel valued and respected while also making the experience comfortable. My experience met all those expectations. More
by sharon.morocco56
Verified Customer
October 17, 2022
I always have a good experience at Otto. From the initial phone call to set an appointment to leaving the dealership, after my car is serviced !!!!!!! From the initial phone call to set an appointment to leaving the dealership, after my car is serviced !!!!!!! More
by Susan Daly
Employees Worked With
October 17, 2022
Everyone goes out of their way to make sure everything is the way you like it or need it to be. the way you like it or need it to be. More
by Isconfused
Employees Worked With
October 17, 2022
Service and interaction at Otto is always excellent and an incentive to remain a future customer! an incentive to remain a future customer! More
by ldeshazo
Employees Worked With
October 17, 2022
very professional dealership, Easy to work with, no high pressure sales pitches and transaction was accurate and professional. pressure sales pitches and transaction was accurate and professional. More
by ditullja
October 16, 2022
I always have a very positive visit with the Otto Dealership for routine checkups and buying a new car. They are exceptional; the best I ever dealt with in 50 years. I bought 3 new cadillacs from Ott Dealership for routine checkups and buying a new car. They are exceptional; the best I ever dealt with in 50 years. I bought 3 new cadillacs from Otto in the last 10 years and all cars never needed repairs of any kind. Special shot out to Bill McLain. More
by mwhite3075
Employees Worked With
October 13, 2022
Service was fast, however the needed part was not on stock. Staff friendly and informative. stock. Staff friendly and informative. More
by 76jstanco
Employees Worked With
October 13, 2022
I loved my salesman. Knowledgeable and not pushy. Listened to what I wanted and brought me out the car I bought Knowledgeable and not pushy. Listened to what I wanted and brought me out the car I bought More
by cjteamny
Employees Worked With
October 13, 2022
Emergency service was handled with aplomb. They really have the right attitude and professionalism mix. I’m always pleased with my interactions there. They really have the right attitude and professionalism mix. I’m always pleased with my interactions there. More
by schiller
Employees Worked With
October 13, 2022
Had a minor issue with my Cadillac- brought it in and it was fixed - NO CHARGE was fixed - NO CHARGE More
by afd601
Employees Worked With
Other Employees :
Jeff Wright, Dawn Crossley
