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Otto Cadillac
Albany, NY
1,869 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,869 reviews
November 22, 2022
Service was Efficient, friendly and quick. Service rep found a loaner for me when none available. Got auto fixed that day Service rep found a loaner for me when none available. Got auto fixed that day More
by dennis
Verified Customer
November 21, 2022
Great first time visit. Service was punctual, efficient and professional. Will return when need arises. Service was punctual, efficient and professional. Will return when need arises. More
by geocamp3
Employees Worked With
November 18, 2022
I have been a customer of Otto for at least 18 years, probably longer. The service is always friendly and professional. Bill McClean is the best! probably longer. The service is always friendly and professional. Bill McClean is the best! More
by chyde001
November 18, 2022
Friendly and well informed staff. Work was done on time, and as promised. Good job. Work was done on time, and as promised. Good job. More
by VSOTOLA
Employees Worked With
November 17, 2022
Always friendly personable and reasonably quick. I do not mind waiting for my car. My car always come back clean I do not mind waiting for my car. My car always come back clean More
by libertyamazon
November 17, 2022
The customer service, attention to detail and competitive pricing is what keeps me coming back. I don't want to buy or service a car anywhere else as a result. pricing is what keeps me coming back. I don't want to buy or service a car anywhere else as a result. More
by jillleto
Employees Worked With
November 17, 2022
Very good service department. We only have our cadillac serviced at Otto Cadillac. Bill is always friendly and helpful. We only have our cadillac serviced at Otto Cadillac. Bill is always friendly and helpful. More
by capullen50
November 16, 2022
Great experience. Bill is fantastic. Very helpful and accommodating. Would definitely recommend it to others Bill is fantastic. Very helpful and accommodating. Would definitely recommend it to others More
by relhosn
Employees Worked With
November 16, 2022
I priced the vehicle up with the shop, click, drive feature on line and was quoted 3.99%. That wasn't the case, turned out a little higher than that which wasn't a deal breaker but I felt a little "bai feature on line and was quoted 3.99%. That wasn't the case, turned out a little higher than that which wasn't a deal breaker but I felt a little "bait and switch". Also I selected no additional packages but they were presented at the closing. No high pressure I guess it was just Declan doing his job. All in all a good experience and I love the car. i would give Nelson the tech guy 5 stars. More
by pwsweet18
