Otto Cadillac

My Cadillac XT4 purchase and pick up was easy, quick and stress free. Thank you. stress free. Thank you. More

Great staff at the work shop. Super friendly and kind. Definitely 10 out of 10 Super friendly and kind. Definitely 10 out of 10 More

Dan was an excellent salesman. Gave my husband and I to make our decision. Very attentive to our needs Gave my husband and I to make our decision. Very attentive to our needs More

I was Very impressed from the moment I arrived, While waiting for my car I noticed different employees walking by and knowing the other customers, Stopping to say hello and catching up, They really know waiting for my car I noticed different employees walking by and knowing the other customers, Stopping to say hello and catching up, They really know their customers. My service was fast, and a fair price, The AC blows ice cold now, My service adviser Bill Mclain was great and welcomed me to the Otto Cadillac Family. My Escalade was returned to me washed and Vacuumed, Bill also told me some extra details that he had the mechanics check which gave me piece of mind. So for sure I would trust and recommend Otto Cadillac. More

I had originally received an e-mail from Sean Mac Whinne about my visiting your on-line site and viewing a white XT-5 with a beautiful tan interior. However, when I showed up at the showroom and met with Da about my visiting your on-line site and viewing a white XT-5 with a beautiful tan interior. However, when I showed up at the showroom and met with Dan another customer had already started the purchase process. I was disappointed about that as I had had my heart set on that vehicle. Dan showed me another XT-5 a 2018 model. He was upfront with me about the vehicle having been in an accident. I test rode the vehicle and was impressed. It had a few more miles than I was hoping for but I decided to go ahead with the purchase. I have had the vehicle for 3 days now and I am very happy with it thus far. More

Service and staff are Professional, friendly, attentive, informative, complimentary, delivering full customer service. I’m a very happy customer. informative, complimentary, delivering full customer service. I’m a very happy customer. More

Everyone is very attentive to the customer. It’s very clean, which means a lot to me. They are pleasant and meet and greet you with a smile. I am very happy to drive a total of 100 miles for th It’s very clean, which means a lot to me. They are pleasant and meet and greet you with a smile. I am very happy to drive a total of 100 miles for the perfection that they maintain in the service department. More

Always happy to see customers; always great service reasonably priced and service is done in a timely manner. reasonably priced and service is done in a timely manner. More

The purchase agreement took less than 10 minutes. The salesman was extremely polite and helpful. Unfortunately, the finance officer put us through an extra item, potential upgrade for or over an The salesman was extremely polite and helpful. Unfortunately, the finance officer put us through an extra item, potential upgrade for or over an hour. This could simply be done by issuing you a checklist of upgrades, and then heading it back to the finance officer, and he would explain what you want. Please know most people buying a Cadillac, it is not their first rodeo they know what they want and need. The technical support person that went over the car before we took it on the road was exceptional. He went over so many different electronic controls. At the end, he said, I am sure many items are not clear, but please call me and I will go over them again or stop in and I will assist you. Recently, I noticed four hooks in the trunk, which I believe is used for installing netting to keep packages and groceries from moving around in the trunk. Please note no such netting was in the car when we picked it up. Could you please have one sent to our Home @5Camden Circle delmar NY 12054. Thank you. More