Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Otto Cadillac
Albany, NY
1,748 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,748 reviews
May 12, 2023
I have purchased several vehicles from this dealership and have been very satisfied. The service department has been very fair and completed the work as promised. and have been very satisfied. The service department has been very fair and completed the work as promised. More
by kschulz8
Verified CustomerEmployees Worked With
Helpful May 12, 2023
Helpful and friendly service done quickly and as promised. Always a pleasure to deal with. promised. Always a pleasure to deal with. More
by AB1970
May 11, 2023
This dealership is very customer focused. Each time I visit I am greeted warmly and with concern for whatever reason I come to visit. They always address my needs, are knowledgeable about the Each time I visit I am greeted warmly and with concern for whatever reason I come to visit. They always address my needs, are knowledgeable about their automobiles, and go the extra mile to assist. I definitely recommend this dealership for service or sales. More
by peckler
May 10, 2023
They are on time with appointments and accurate with car repair time. Bill McClean is warm, friendly, and accommodatng car repair time. Bill McClean is warm, friendly, and accommodatng More
by slpatrei
Employees Worked With
May 10, 2023
Great services, amber was wonderful 👍show room was very neat and comfortable, thank you God bless!! neat and comfortable, thank you God bless!! More
by vincebonannisproshop
Employees Worked With
May 08, 2023
It’s always a pleasure to work with the service staff. They do a great job! They do a great job! More
by nto226
Employees Worked With
May 08, 2023
Service consultant was very nice and enthusiastic. Waiting area is very clean and comfortable. Thanks! Waiting area is very clean and comfortable. Thanks! More
by joel.lombardi
May 05, 2023
5 5 5 5 Any more questions? Fantastic customer service by Amber couldn't be more pleased between her and Dawn and Bill. They are always amazing, friendly, courteous, and expedie Fantastic customer service by Amber couldn't be more pleased between her and Dawn and Bill. They are always amazing, friendly, courteous, and expedient. Amber is the best thank you More
by eddie@salisburyreservices.com
