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Otto Cadillac
Albany, NY
1,753 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,752 reviews
December 19, 2023
Always treated with great respect, care and all in a very re-assuring and kind way. Super personalized care. Everyone focus on understanding and meeting the customers needs! re-assuring and kind way. Super personalized care. Everyone focus on understanding and meeting the customers needs! More
by nancyshipley800
Verified Customer
Helpful December 19, 2023
Prompt, courteous, friendly, and respectful. My car was serviced, washed, and vacuumed! I The waiting area was comfortable and very clean. My car was serviced, washed, and vacuumed! I The waiting area was comfortable and very clean. More
by kbenjamin67
Employees Worked With
December 18, 2023
Placate customer and get them out of here. Have a water, all about selling not service which is confusing because factory is paying not dealer xxx. Have a water, all about selling not service which is confusing because factory is paying not dealer xxx. More
by pittsfurn
Employees Worked With
December 16, 2023
The staff in the Service department are outstanding They were patient and courting They kept me up to date about their progress They were patient and courting They kept me up to date about their progress More
by nmcmaho1
Employees Worked With
December 14, 2023
excellent experience from start to finish stressless process Would recommend Mike to friends and family process Would recommend Mike to friends and family More
by maconnel6
December 14, 2023
Everyone was pleasant to work with and made the process really easy from start to finish. Thank you! really easy from start to finish. Thank you! More
by alexiscannizzo
December 13, 2023
The service representative is very attentive to the customer's concerns and lets you know during our wait what progress is being accomplished. Very helpful. customer's concerns and lets you know during our wait what progress is being accomplished. Very helpful. More
by sec12095
Employees Worked With
December 12, 2023
Just did. It's always a pleasure interacting with the capable professionals in your service department. It's always a pleasure interacting with the capable professionals in your service department. More
by DMPRC7
