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Otto Cadillac
Albany, NY
2,109 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,109 reviews
April 08, 2025
TOP NOTCH TREATMENT AND SERVICE. FROM SALES TO SERVICE, WE ARE VERY IMPRESSED AND WILL RETURN. START OF A GREAT RELATIONSHIP. FROM SALES TO SERVICE, WE ARE VERY IMPRESSED AND WILL RETURN. START OF A GREAT RELATIONSHIP. More
by jeffreymatthews
Verified Customer
April 08, 2025
This dealership is very responsive, attentive to customers, and seemingly very transparent. A good experience. customers, and seemingly very transparent. A good experience. More
by jerrigleason51
April 07, 2025
The people were very pleasant, knowledgeable and helpful. My service work was completed in a very timely manner! My service work was completed in a very timely manner! More
by rthomp1
Employees Worked With
April 06, 2025
The sales person (Michael) went out of his way to get us the car that we wanted. There was almost no haggling over price and the process of picking out and financing. The car went extremely smoothly and qui the car that we wanted. There was almost no haggling over price and the process of picking out and financing. The car went extremely smoothly and quite quickly. More
by mbligh
April 05, 2025
The dealership is a bit small which is not a problem but when busy can be quite overwhelming. The staff and mechanics overall are very nice, responsive and accessible. The only issue I had was an attempt to when busy can be quite overwhelming. The staff and mechanics overall are very nice, responsive and accessible. The only issue I had was an attempt to make me pay for a power seat switch that worked when I brought the vehicle in to be serviced. But in the end I did not pay for the power seat to be fixed so overall I cannot complain. More
by Maxup1829
April 04, 2025
Steve is my go to guy! He’s always gone up and beyond getting me into a great Cadillac. He’s fast and thorough and always gives 100%. Gotta give a shout out to Nelson as we He’s always gone up and beyond getting me into a great Cadillac. He’s fast and thorough and always gives 100%. Gotta give a shout out to Nelson as well! He’s always so polite and thorough in explaining all the details in the new vehicles! Glad to be a part of the Otto Cadillac family! More
by lindacrodelle
April 04, 2025
Bill McLean is very friendly and helpful. He does a great job keeping me informed about what is going on with my vehicle. Will be back for future visits. He does a great job keeping me informed about what is going on with my vehicle. Will be back for future visits. More
by wellis6
Employees Worked With
April 03, 2025
They have been nothing but great to deal with friendly and always making sure your pleased with their work and always making sure your pleased with their work More
by quintal
Employees Worked With
April 03, 2025
Fantastic support! Fast service! Awesome experience! Loved the updates text messages. And loved the waiting area. Fast service! Awesome experience! Loved the updates text messages. And loved the waiting area. More
by friends6478
Employees Worked With
April 03, 2025
I wish it hadn’t taken me so long to find Otto Cadillac! ! I can’t say enough great things about this dealership and service center. They are honest, friendly, accommodating, and professional. I will stay w ! I can’t say enough great things about this dealership and service center. They are honest, friendly, accommodating, and professional. I will stay with this dealer and service center as long as I can!!! More
by samgazzillo
