Otto Cadillac

The usual fine service I have been to Otto at least five times over the last two and a half years and the service department has always been courteous and efficient. Waiting I have been to Otto at least five times over the last two and a half years and the service department has always been courteous and efficient. Waiting area is comfortable and neat and the vehicles are fun to ogle. I haven’t returned again because of an incomplete or botched repair. Says a lot about the Otto dealership! More

Excellent service as always Fast and friendly service. Needed car inspection and oil change. The work performed was professional and done in a timely manner. Not that it matters Fast and friendly service. Needed car inspection and oil change. The work performed was professional and done in a timely manner. Not that it matters but the complimentary car wash could have been better, some areas were missed. Will reccomend! More

They were very helpful with my wife ,when choosing the SUV Not pushy and handled all my needs very well. So far very happy with the SUV and so is my wife.(and that's the most important.) Thank You!! Not pushy and handled all my needs very well. So far very happy with the SUV and so is my wife.(and that's the most important.) Thank You!! More

Sensor problem. Bill McLean and John White quickly addressed my problem, and when it could not be fixed immediately, they provided me with another vehicle. These tw Bill McLean and John White quickly addressed my problem, and when it could not be fixed immediately, they provided me with another vehicle. These two gentlemen are the best! More

Great Felt right at home and all my concerns were taken care of in a timely manner. I would recommend this service center to anyone who owns a Cadillac Felt right at home and all my concerns were taken care of in a timely manner. I would recommend this service center to anyone who owns a Cadillac More

excellent service The staff are all professional informative and very friendly. Unfortunately I do not remember which employees I worked with. But everyone on staff i The staff are all professional informative and very friendly. Unfortunately I do not remember which employees I worked with. But everyone on staff in service on Monday Nov 5 , 20-18 was great More

Prompt service to check possible recall issue Quick attention to a possible recall issue. Thanks Bill for getting me in and out in no time. As no problem was found, even the diagnostic fee was wav Quick attention to a possible recall issue. Thanks Bill for getting me in and out in no time. As no problem was found, even the diagnostic fee was waved as a courtesy. Thanks! More

Excellent sales and impeccable service Chris Otto and the staff ar Otto Cadillac are very professional and truly makes you feel like you are part of the Cadillac family.The finance manager Chris Otto and the staff ar Otto Cadillac are very professional and truly makes you feel like you are part of the Cadillac family.The finance manager Ian Maher is very informative and honest and very thorough and does his job very well.The service staff is absolutely the best I ever dealt with.They are why I will continue to be a loyal Cadillac customer. More

New Car Purchase XTS Mike was very knowledgeable about our XTS and also in finalizing the closing paperwork.This is not the first vehicle that we've purchased from Otto Mike was very knowledgeable about our XTS and also in finalizing the closing paperwork.This is not the first vehicle that we've purchased from Otto. We would definitely recommend. him More