Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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No pressure, comfortable transaction Just purchased an XT4 from Mike Caccese. Mike was great and very knowledgeable about the cars. No pressure and he didn’t want to sell me something u Just purchased an XT4 from Mike Caccese. Mike was great and very knowledgeable about the cars. No pressure and he didn’t want to sell me something unless I was sure that it was going to be the right vehicle for me. This is my first Cadillac and if I stay with the brand, OTTO has my business. More
Great Service, Awesome Experience Everyone at Otto went above and beyond to make our car buying experience perfect. We brought our 3 year old with us to finish up the paperwork, they Everyone at Otto went above and beyond to make our car buying experience perfect. We brought our 3 year old with us to finish up the paperwork, they changed the channel on the TV to children's shows, handed out bottles of water to everyone. They showed us the service center, for when we come in for oil changes, they were fantastic. Mike (our salesman) was honest and didn't want to sell us a car unless it was perfect for our family. The financing gentleman, Ian was great, the receptionist, really everyone we saw and encountered was amazing!!! We will be back for sure :-) More
Great service at Otto I brought my CT6 in for an oil change. They addressed a completed the oil change, addressed an outstanding recall, changed the cabin filter, detailed I brought my CT6 in for an oil change. They addressed a completed the oil change, addressed an outstanding recall, changed the cabin filter, detailed the vehicle, and got it back to me before lunch. That's what I call service. More
Service was done to our complete satisfaction. We were met at appointrd time in a friendly manner. Once our car was serviced we were told what was done and w was done to our complete satisfaction. We were met at appointrd time in a friendly manner. Once our car was serviced we were told what was done and were our car could be located. More
Rosemary As I have stated year after year, I return to Otto for the excellent service I receive from Bill Mc Lean and saleman Steve LeMon. Also at times I ha As I have stated year after year, I return to Otto for the excellent service I receive from Bill Mc Lean and saleman Steve LeMon. Also at times I have John White who aslo treats me the upmost courteous and efficiency. More
Great People We chose Otto Cadillac because they know how to treat people. We just purchased our second vehicle from them. When the battery went in that vehicle, We chose Otto Cadillac because they know how to treat people. We just purchased our second vehicle from them. When the battery went in that vehicle, Steve LeMon and Bill McLean were there for us as they have been for the past six years. Allison Anaya was also very helpful when we called. They arranged a loaner car and quickly got our vehicle going again. Otto Cadillac has the best group of employees, they are great people. More
Good experiance Service advisor Bill Mclean was prompt, attentive and professional. It was the fastest process of getting a loaner vehicle ever. When calling the deal Service advisor Bill Mclean was prompt, attentive and professional. It was the fastest process of getting a loaner vehicle ever. When calling the dealership to make my appointment everyone was pleasant and very helpful. More
As usual, treated with respect and professionalism. My experience with the service department at Otto has always been positive. I can get appointments quickly, loaners if need be, otherwise my car has a My experience with the service department at Otto has always been positive. I can get appointments quickly, loaners if need be, otherwise my car has always been serviced in a timely manner. More
Always easy Always ready for you at the time of the scheduled appointment. Service is always provided in a timely and efficient manner. In and out without ever Always ready for you at the time of the scheduled appointment. Service is always provided in a timely and efficient manner. In and out without ever a hassle. More
Routine Maintenance Bill was awesome, he met me right away, understood the work, recommended an inspection that was due and got me in and out quickly. Outstanding! Bill was awesome, he met me right away, understood the work, recommended an inspection that was due and got me in and out quickly. Outstanding! More