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Otto Cadillac

Albany, NY

4.7
1,920 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 1,920 reviews

December 17, 2018

No pressure, comfortable transaction Just purchased an XT4 from Mike Caccese. Mike was great and very knowledgeable about the cars. No pressure and he didn’t want to sell me something u More

by raywhite127
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2018

Great Service, Awesome Experience Everyone at Otto went above and beyond to make our car buying experience perfect. We brought our 3 year old with us to finish up the paperwork, they More

by leandra.margiasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2018

Great service at Otto I brought my CT6 in for an oil change. They addressed a completed the oil change, addressed an outstanding recall, changed the cabin filter, detailed More

by CHESTERWBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2018

Service was done to our complete satisfaction. We were met at appointrd time in a friendly manner. Once our car was serviced we were told what was done and w More

by JOPALKA001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2018

Rosemary As I have stated year after year, I return to Otto for the excellent service I receive from Bill Mc Lean and saleman Steve LeMon. Also at times I ha More

by ROZZ360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John White
December 01, 2018

Great People We chose Otto Cadillac because they know how to treat people. We just purchased our second vehicle from them. When the battery went in that vehicle, More

by MCARLSON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
November 29, 2018

Good experiance Service advisor Bill Mclean was prompt, attentive and professional. It was the fastest process of getting a loaner vehicle ever. When calling the deal More

by carpenterscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2018

As usual, treated with respect and professionalism. My experience with the service department at Otto has always been positive. I can get appointments quickly, loaners if need be, otherwise my car has a More

by rfsotherden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2018

Always easy Always ready for you at the time of the scheduled appointment. Service is always provided in a timely and efficient manner. In and out without ever More

by bcfisher32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
November 28, 2018

Routine Maintenance Bill was awesome, he met me right away, understood the work, recommended an inspection that was due and got me in and out quickly. Outstanding! More

by LoPro
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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