
Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Top notch service. Was very happy with how they took care of me and Covid 19 protocols. Would recommend their service Dept to anyone for sure. of me and Covid 19 protocols. Would recommend their service Dept to anyone for sure. More
Great service It was very much appreciated to receive the individual focus to make sure our caddy is a good, safe performer. Thanks to Bill in Service, Steve in Sa It was very much appreciated to receive the individual focus to make sure our caddy is a good, safe performer. Thanks to Bill in Service, Steve in Sales and especially Ian for doing the extra research to make sure we received a fair deal. More
AMAZING SERVICE Bill was great to work with and always kept us informed.Very happy with the service we received. Quality work and good prices. Great customer service Bill was great to work with and always kept us informed.Very happy with the service we received. Quality work and good prices. Great customer service More
New Lease Quick and painless ! No pressure ! The dealership is nice and clean. Thoroughly enjoy my visits all these years. This is my 5th Cadillac in addition t Quick and painless ! No pressure ! The dealership is nice and clean. Thoroughly enjoy my visits all these years. This is my 5th Cadillac in addition to Pontiac and Oldsmobile. More
Very happy to have bought our Cadillac from OTTO Cadillac because they've always topped expectations for service amongst all the service departments in dealerships. because they've always topped expectations for service amongst all the service departments in dealerships. More
Great Car Buying experience Quick, easy, no pressure, easy car buying experience The best Car buying experience we have ever had The paper work was fast and the car was spotle Quick, easy, no pressure, easy car buying experience The best Car buying experience we have ever had The paper work was fast and the car was spotless More
I’ve always been treated outstanding by the service I’ve always been treated outstanding by the service department for the last three cars that I purchased there Even though I didn’t purchased this I’ve always been treated outstanding by the service department for the last three cars that I purchased there Even though I didn’t purchased this one there I have no qualms about bringing it to the service people again They always treated me extremely well and they always got everything taken care of but I needed and we’re always able to see me ASAP Bill McLean has been a pleasure to work with or these last several years More
We are always treated and taken care of promptly. Kept up to date with the repair progress. Comfortable and pleasant waiting area. Thank you Otto. to date with the repair progress. Comfortable and pleasant waiting area. Thank you Otto. More
The service staff was very courteous, knowledgeable and helpful . I was in for a double headlight replacement on my 2015 XRS offered by the manufacturer. They were nice enough to store the headlight asse helpful . I was in for a double headlight replacement on my 2015 XRS offered by the manufacturer. They were nice enough to store the headlight assemblies for a couple of months until the COVID-19 pandemic cooled a little. They were all ready for me when I was able to finally come in. Thank you for the hassle free service.. More
Good service. Was a little disappointed that they forgot to put my new registration on after they say they would. After buying tires I think they forgot. to put my new registration on after they say they would. After buying tires I think they forgot. More