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Otto Cadillac

Albany, NY

4.7
1,878 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 1,878 reviews

October 02, 2019

Feel like home at OTTO The Otto dealership has always treated me well whenever I am buying a new auto or havoservuce done I always feel they have my best interest in mind More

by FABR4377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2019

Good service Bought a s u v cue console went bad Confirmed on a visit part ordered came on time given appointment to come in Greeted by Bill good experie More

by ODWYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2019

Outstanding Customer Satisfaction This is my third vehicle purchased from Otto Cadillac from Steve LeMon. I purchased my current vehicle sight unseen (with pictures provided by Steve) More

by AGAETANO002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2019

Oil Change Everything was great as always. Oil was changed in a timely fashion. The waiting area is really nice and accommodating with coffee and water offered More

by DIANECANTELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2019

Service Bill is great, service is great too. Just wish Otto offered quick oil and rotation service without having to schedule a week or more out. More

by LBASCOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2019

satisfaction guaranteed I bought the cheapest car on the lot and was treated as if it was the best. I would gladly deal with this dealership again. More

by KVH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2019

Great experience. From the minute we pulled on the lot everyone was extremely friendly. Everyone we walked by said hi and asked if we needed assistance. Steve and Ian More

by ANTBOOF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2019

Excellent service! Steve Lemon is awesome. He came to get my car for service, lent me his car, and brought my car back extremely promptly. This is unbelievable! I am so More

by LRIZZO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2019

Great Experience My husband was super impressed by the service, friendliness and overall first experience being serviced. And the price was right! Cannot say enough More

by MEH082957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
September 09, 2019

Outstanding Service is the Standard at Otto I have been an Otto Cadillac customer since 2016. I can say unequivocally state that the staff at Otto are the best in the business. Each and every vi More

by NEWYORKMBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John White
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